Netcom Computer House
*Inside the house of Netcom*
Introduction Company Philosophy The Vision To become the best top market leader in providing IT Products, Services and Solutions in Brunei The Mission To deliver high quality, innovative products with good prices, backup supported by on-time and efficient after sales services to our valuable end users and corporate clients. Ethics Of the Business Business Ethics comprises moral principles and standards that guide behavior in the business world (Ferrell and Fraedrich 1997). Human Resource Management (Responsibility towards Employees) Netcom Computer House goes by the government rule and only hires candidates who are at least at the legal age of 18. In addition, there is no discrimination involved in the hiring process, which is mainly based on qualification. Even so, the manager looks for extra elements such as attitude and character of the applicant, as it is known that some qualified applicants lack integrity and fail to produce the standard output that would be expected of them. At present, Netcom manages its staff by putting trust and dedication into supervisors for each outlet, to bring up any issues during meetings. Sales and Marketing (Responsibility towards Customers and Community) Netcom do not consider their products the cheapest and most affordable but the company does its best to offer value for money pricing for their products. At reasonable prices, customers who tend to make surveys will consider Netcom highly before making their decision, although there are products which prices are already fixed by its principal in advanced. The contents of their advertisement are mainly published in the Borneo Bulletin Newspaper, their own website, exhibitions and road shows. The main purpose of the exhibitions and road shows are to promote public awaress about their current and upcoming products, e.g brands which they sell such as Acer, Dell and Hewlett Packard, and to demonstrate their usage as a proof of their function
Introduction Company Philosophy The Vision To become the best top market leader in providing IT Products, Services and Solutions in Brunei The Mission To deliver high quality, innovative products with good prices, backup supported by on-time and efficient after sales services to our valuable end users and corporate clients. Ethics Of the Business Business Ethics comprises moral principles and standards that guide behavior in the business world (Ferrell and Fraedrich 1997). Human Resource Management (Responsibility towards Employees) Netcom Computer House goes by the government rule and only hires candidates who are at least at the legal age of 18. In addition, there is no discrimination involved in the hiring process, which is mainly based on qualification. Even so, the manager looks for extra elements such as attitude and character of the applicant, as it is known that some qualified applicants lack integrity and fail to produce the standard output that would be expected of them. At present, Netcom manages its staff by putting trust and dedication into supervisors for each outlet, to bring up any issues during meetings. Sales and Marketing (Responsibility towards Customers and Community) Netcom do not consider their products the cheapest and most affordable but the company does its best to offer value for money pricing for their products. At reasonable prices, customers who tend to make surveys will consider Netcom highly before making their decision, although there are products which prices are already fixed by its principal in advanced. The contents of their advertisement are mainly published in the Borneo Bulletin Newspaper, their own website, exhibitions and road shows. The main purpose of the exhibitions and road shows are to promote public awaress about their current and upcoming products, e.g brands which they sell such as Acer, Dell and Hewlett Packard, and to demonstrate their usage as a proof of their function
References: Madura, J 2007, Introduction to Business, Thomson South-Western, Canada. Boyd, H, Walker, O, Larreche, J 1995, Marketing Management: A Strategic Approach With Global Orientation, Richard D.Irwin Inc, USA. Knowledge Management Quotes_ 2008, retrieved October 3, 2008 from http://www.12manage.com/quoteski.html Paul J.Meyer quotes, retrieved October 3, 2008, from http://thinkexist.com/quotation/productivity-is-never-an-accident-it-is-always/347681.html Company Profile 2005, retrieved October 3, 2008, from http://www.netcomwebsite.com/aboutus.php