Nonverbal Communication and Best Possible Service
SHC31 1.1 Identify different reason people communicate.
There are many reasons why we communicate.
In my personal life I communicate with my husband, children, my relatives to: * Exchange information. * Express feelings (express my needs and concerns). * Build confidence (with my children). * Offer support. * Maintain relationships. * Help with learning (with my children).
In my setting I communicate with children, parents and work colleagues to: * Promote relationships and offer support. * Build confidence and self-esteem. * Set boundaries (with children). * Build and maintain relationship (with parent, children and colleagues). * Support learning (with children). * Exchange information (with parents and colleagues). * Solve conflicts.
In my setting and in personal life I need to communicate with adults and professionals like doctor, teachers, nurses, speech therapists and social workers to: * Exchange information. * Express concerns. * Get support and help.
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SHC 31 1.2 Explain how communication affects relationships in the work setting.
In my setting I need to communicate effectively with children, parents, colleagues to build relationships and develop trust. Building good relationships and developing trust will create a positive working environment in which 1. Children’s holistic development is supported. 2. Parents will know that they can trust us , because information is regularly shared and any concerns addressed because our environment encourages open communication. 3. By working together as a team we will provide the best possible service for the children and transitions ( such as settling in ) are managed sensitively
To communicate with children I need to kneel and be at eye level with them. I need to give them time to absorb what I am saying. I need to use open ended questions and show respect and try
There are many reasons why we communicate.
In my personal life I communicate with my husband, children, my relatives to: * Exchange information. * Express feelings (express my needs and concerns). * Build confidence (with my children). * Offer support. * Maintain relationships. * Help with learning (with my children).
In my setting I communicate with children, parents and work colleagues to: * Promote relationships and offer support. * Build confidence and self-esteem. * Set boundaries (with children). * Build and maintain relationship (with parent, children and colleagues). * Support learning (with children). * Exchange information (with parents and colleagues). * Solve conflicts.
In my setting and in personal life I need to communicate with adults and professionals like doctor, teachers, nurses, speech therapists and social workers to: * Exchange information. * Express concerns. * Get support and help.
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SHC 31 1.2 Explain how communication affects relationships in the work setting.
In my setting I need to communicate effectively with children, parents, colleagues to build relationships and develop trust. Building good relationships and developing trust will create a positive working environment in which 1. Children’s holistic development is supported. 2. Parents will know that they can trust us , because information is regularly shared and any concerns addressed because our environment encourages open communication. 3. By working together as a team we will provide the best possible service for the children and transitions ( such as settling in ) are managed sensitively
To communicate with children I need to kneel and be at eye level with them. I need to give them time to absorb what I am saying. I need to use open ended questions and show respect and try