P5 health and social P5
Empowering Individuals
An individual can be empowered if everything that needs to be done for their care is explained for them, and they are asked if they understand and are aware of what they need. This gives them control of the service and empowers them in the decisions being made, so that no one takes over on their behalf – even in their best interests. The person has to make the choice themselves and if they have all the facts presented to them then they will do. Individuals have a choice and you have to respect their decision.
Promoting individuals rights, choices and well-being
Individual rights can be promoted in numerous ways. For example, help can be offered with language and communication for those who find it difficult to communicate effectively. A range of information has to be made available in English and other forms such as braille. If not, there is a risk the wrong information will be given out and information could get misinterpreted and lead to a lack of understanding.
Balancing individual rights with the rights of others
Balancing an individual’s rights with the rights of others can be daunting, but with good organisational, negotiating and communication skills it can be possible. The support of a network of services will also be required, with everyone working towards a solution for individual rights.
Dealing with conflicts
This is important in health and social care. Individuals can become aggressive and tensions can build up if the care they are receiving doesn’t meet their standards and isn’t helping their needs. As a health and social care worker, it is important for you to be trained with how to deal with conflicts. They can happen between health and social care staff when different services are needed to care for a service user. When dealing with conflicts, you need to be professionals and positive. Skills needed to cope with conflict are as followed:
Seeing both sides of the argument
Not taking sides
Being willing to listen
not
An individual can be empowered if everything that needs to be done for their care is explained for them, and they are asked if they understand and are aware of what they need. This gives them control of the service and empowers them in the decisions being made, so that no one takes over on their behalf – even in their best interests. The person has to make the choice themselves and if they have all the facts presented to them then they will do. Individuals have a choice and you have to respect their decision.
Promoting individuals rights, choices and well-being
Individual rights can be promoted in numerous ways. For example, help can be offered with language and communication for those who find it difficult to communicate effectively. A range of information has to be made available in English and other forms such as braille. If not, there is a risk the wrong information will be given out and information could get misinterpreted and lead to a lack of understanding.
Balancing individual rights with the rights of others
Balancing an individual’s rights with the rights of others can be daunting, but with good organisational, negotiating and communication skills it can be possible. The support of a network of services will also be required, with everyone working towards a solution for individual rights.
Dealing with conflicts
This is important in health and social care. Individuals can become aggressive and tensions can build up if the care they are receiving doesn’t meet their standards and isn’t helping their needs. As a health and social care worker, it is important for you to be trained with how to deal with conflicts. They can happen between health and social care staff when different services are needed to care for a service user. When dealing with conflicts, you need to be professionals and positive. Skills needed to cope with conflict are as followed:
Seeing both sides of the argument
Not taking sides
Being willing to listen
not