Preview

Patient Listening Analysis

Satisfactory Essays
Open Document
Open Document
209 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Patient Listening Analysis
Listening is an important part of communicating, it is an accountable nursing practice and requires devotion and utilization of all the senses for the perception of verbal and nonverbal messages emitted by the patient. Nurses can be alert to the needs of the patient and integrate care according to the patient’s growing needs.
One might ask, can a nurse give full attention to one single patient when assigned too many other tasks? This can become stressful and pressurized, providing little time for communication. When we communicate to the patient, it is very important that we keep in mind our choice of words and the tone we use to say it. Patient can sense frustration through our body language, and the way we respond.
However, not all communication


You May Also Find These Documents Helpful

  • Better Essays

    The goal of this relationship is not only to gather and give information but also is to promote healing and recovery of the patient. This is achieved through therapeutic communication which “ is the primary means through which nurse and client exchange information about health matters, plan treatment approaches, reach consensus about treatment decisions, conduct treatment activities, and evaluate clinical outcomes” (Arnold & Boggs, 2011, p. 175). Therapeutic communication has specific characteristics that make it different from social communication. According to Arnold and Boggs (2011) therapeutic communication is time limited, confidential, has defined format and health related purpose. It is client centered, which means it encourages client to express his feelings and ideas regarding his illness, and provides client with information and support need to reach maximum well-being. Therapeutic communication uses verbal and nonverbal strategies to show the interest of the listener and help clients to open up about their feelings. It starts with active listening, when the provider listens to the client and uses open-ended questions, general leads, restating, paraphrasing, acknowledging feelings, and reflection to encourage client to focus and continue expressing his feelings. The use of silence gives participants time to think and highlights important conversation points. Health care…

    • 1255 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Communication in the healthcare field is important for ensuring that each patients needs are fully met. Communication within healthcare involves communication between physician and patient, medical assistant and patient, medical assistant and physician, and much more. When communication between caregivers and patients is lacking, misdiagnosis of medical conditions and other serious events can occur. Improving communication between caregiver and patient will improve the likelihood of early detection of illnesses so that they can be treated in a timely manner. Good communication can come in many forms, such as, verbal, nonverbal, and environmental. Verbal communication involves using words to communicate…

    • 1810 Words
    • 8 Pages
    Good Essays
  • Satisfactory Essays

    Moreover, another ineffective communication skill established by the nurse was her inability to concentrate on her patient. The patient displayed signs of increased anxiety but, the nurse did not express concern or attentiveness. The nurse was unable to focus on what information the patient said and only focused on her own activities such as, talking on the phone and her interest in the patient’s brother. Due to the lack of focus, the nurse was unable to assist the patient to explain further about their health condition.…

    • 86 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Nurse Role

    • 675 Words
    • 3 Pages

    Communication is always key no matter what. Nurses play the role of a communicator which is important in the health care system and can improve outcomes in the health care environment. A nurse has the responsibility of devising the best strategies for communication to the patient as well as patient family members and other health care…

    • 675 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Stress In Nursing Essay

    • 616 Words
    • 3 Pages

    A patient under stress from being in the hospital or dealing with a health problem can be very closed off. They can be mad at everyone which causes miscommunication between the nurses and themselves. It is important for nurses to know how to deal with patients that are under stress because stress does indeed lead to bigger problems.…

    • 616 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Neonatal End Of Life Care

    • 1308 Words
    • 6 Pages

    Throughout care, nurses must make themselves present and available. Therapeutic communication techniques such as active listening, reflecting, and therapeutic use of silence must be consistently implemented while providing care and discussing infants’ diagnoses and disease trajectories. Often times a therapeutic presence encompasses all that is needed. Many individuals will disclose more information regarding their feelings and wishes when given the opportunity, which may only occur…

    • 1308 Words
    • 6 Pages
    Good Essays
  • Better Essays

    The book, Communicating in the Health Sciences, discusses how to best communicate with someone. The Author, (Joy Higgs et al. 2008), mentions keywords like trust, body language, audience awareness, interaction, and the importance of being a supportive listener. These concepts are important to being a supportive communicator because they help build a foundation between the nurse and patient. It is important to start gaining the patient’s trust from the beginning. By gaining the patient’s trust the nurse is better able to have an open line of communication. Showing interest towards the patient by using a clear an understandable voice helps with gaining the patient’s trust. This will make the patient comfortable and more apt to accept the information being given. The patient should feel that they have the nurse’s undivided attention. By making the patient feel as though they are the nurse’s top priority the patient will be more open to tell the nurse their honest opinion on issues. It is important that the patient has a positive experience when talking to the…

    • 1282 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Empathy in Nursing

    • 445 Words
    • 2 Pages

    Good communication between the client and the health care worker is a vital theory within a health care setting. To have an effective communication with a patient, a nurse needs to be empathetic and a good listener. Empathy is the ability to understand and share patient’s emotion or state of mind. Showing interest, attention and devotion towards patient will enhance a strong, healthy and supportive bond with the patient.…

    • 445 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Sometimes her emotions, biases, and intuition may affect the way the nurse communicates with the patient. On the other hand, the patient, being in an unfamiliar environment, become concerned that the nurse may not understand what he/she is going through. Therefore he/she feels obligated to protect his/herself. The patient may be viewed by the nurse as being not compliant, while the patient may see the nurse as being inconsiderate. As time goes on, all it may take to move this level of interaction to the next level of communication is an act of compassion shown by the nurse to the patient. For instance, it may just be the nurse bringing an extra blanket to keep the patient warm that would make the patient feel comfortable, and would also make the patient know that the nurse is there to care for and not to intimidate…

    • 746 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    In my criteria, I believe the nurse should showed listen actively because you have to know the need for your customer. Many times these needs are not communicated to you directly but through inferences, and indirect comments or nonverbal signals. Listen activate, you have to learn to process consisting of four phases; receiving, hearing the message, attending, comprehending, assigning meaning, and responding. The nurse should have not interrupt to the patient because that interject her ideas, also she should have not make any comments unless they are designed to clarify a point made by the customer. Show empathy with the patients by empathizing especially when the patients is open up to listening to someone that may not see her again. Opening up emotionally is an incredibly difficult and brave thing to do, but it will all deepen the connection and the listening skills that is connective with the nurse and patient.…

    • 268 Words
    • 2 Pages
    Good Essays
  • Good Essays

    This affects the nurse-patients’ communication and relationship reducing it to a lack of interaction and understanding, in turn nurses overlook significant information about many patients and communication is restrict and limited to only answering questions, caregiving and medications. Active listening on the other hand help the nurse pay close, attentive and gentle, caring, understanding to what the patient has said or implied. When nurses actively listen to their patient, they listen to the whole person and are able to reflect on the patient’s feelings and provide them with sympathetic and caring understanding. By doing so they help the patients feel heard, and understood. When patients feel they are being heard not judge, interrupt, criticize or look down, they become less anxious and worry and more open to their nurses. Active listeners nurses are able to establish stronger, deeper, and a healthy nurse- patient relationship (D'Amico & Barbarito, 2012). Communicating in this way helps in the healing…

    • 952 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Nurse Reflection

    • 1294 Words
    • 6 Pages

    verbal so that the message could be understood and do not break the nurse-patient communication. In my opinion, I evaluated that it does not a matter whether it was a patient-centred communication or task-centred communicationbecause both communication mentioned by McCabe (2004) actually doesinvolves communication to the patients. So it was not a problem to argue whichtype of communication involves in my conversation with my patient. After analysed the situation, I could conclude that I was be able to know the skills for effective communication with the patient such as approach the patient, askingquestions, be an active listening, show my empathy and support the patientemotions (Walsh, 2005, p.34). Actually helping the adult was a good practice indelivering the nursing care among adults.My action plan for the clinical practice in the future, if there were patientsthat I need to help in feeding or other nursing procedure, I would prepare myself better to handle with the patients who would have some difficulty incommunication. This is because, as one of the health care worker, I want thebest care for my patients. So in related to deliver the best care to my patients, Ineed to understand them very well. I have to communicate effectively as this isimportant to know what they need most during warded under my supervision as anurse. According to my experience, I knew that communication was thefundamental part to develop a good relationship. Wood (2006, p.13) express thata communication is the key foundation of relationship. Therefore a goodcommunication is essential to get know the patient’s individual health status…

    • 1294 Words
    • 6 Pages
    Best Essays
  • Good Essays

    Listening Analysis

    • 620 Words
    • 3 Pages

    Listening does not come as natural for me as it does for others. I am always either being distracted or simply just spacing out, especially in class. Tuning out the lessons is easy when I am bored and or tired. Yet, I try my best when it comes to communicating with friends and family. I have been told that I have selective hearing and it does get me in trouble, a lot. There are times when I am in a middle of a conversation, where I don’t catch on to what the person is talking about and I end up just nodding and smiling like I understand. Or I’ll end up saying something of opposite and at that moment feel stupid and look like an idiot who totally missed the whole discussion. Either way, listening is a skill that I am constantly working on.…

    • 620 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    The art of touch

    • 5323 Words
    • 22 Pages

    The practice of nursing involves a high level of human interaction. On a day-to-day basis nurses are involved in a multitude of tasks that require the use of communication skills. Indeed, communication is…

    • 5323 Words
    • 22 Pages
    Powerful Essays
  • Good Essays

    Therapeutic communication is good source to prevent the disease and promote the health. Through therapeutic communication nurse can make a trustful relationship with the patient and family members. The nurse consciously influences a client or helps the client to a better understanding through verbal or nonverbal communication. Therapeutic communication involves the use of specific strategies that encourage the patient to express feelings and ideas. An interaction between a health care professional and a patient that aims to enhance the patient's comfort, safety, trust, or health and well-being. The goals of therapeutic communication are to help a patient feel cared for and understood and establish a relationship in which the patient feels free…

    • 149 Words
    • 1 Page
    Good Essays