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Quality Leadership And Management

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Quality Leadership And Management
THE IMPACT THAT NURSING LEADERSHIP AND MANAGEMENT HAVE ON QUALITY PATIENT CARE
The field of Health Care is a very broad field with different areas of specialization. Quality leadership and management are vital in health care. In modern medicine, the majority of nursing tasks are performed by a team rather than individuals. The way a nurse manager leads her staff, not only affects her employees’ morale and productivity, it also affects the quality of patient care and it is for this reason, that good leadership is expected from individuals at every level of the health care system. In this essay the leadership and management in nursing will be will be defined and five important qualities of an effective leader will be discussed together with
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An effective leader has different traits, one of them being visionary. Effective leaders need to have a clear vision about the future of the organisation which makes them seem effective. (Joyce, 2009). The fact that an effective leader has a vision for the future, helps him to set goals, objectives, aims and standards, and to achieve these goals, the leader has a plan to implement, (Fletner, Mitchell, Norris & Wolf, 2008). Tomey, (2009) also goes ahead and mentions some of the important leadership traits which assist in developing good leaders. Some of these are; being accessible, collaborative, and communicative, being flexible and a good listener, an honest person, having influence on the group, being knowledgeable, supportive and visible. A good and effective leader, knows his job, has a positive attitude, delegates skills when necessary, he is a good role model, he is dependable, motivates others and is compassionate, (fletner et al., 2008; Cook & Leathard, …show more content…
Nurses, just like everybody else needs to be satisfied with their work. Job satisfaction has been described as the most important predictor for nurses to remain employed. (Sellgren et at., 2006; Carney, 2008). The nursing staff’s job satisfaction is significantly related to the leadership behaviour of their manager (Sellgren et al., 2006; Kleinman, 2004). When nurses are not happy or nurses are dissatisfied with their jobs, it leads to a lot of absenteeism, low morale, problems of grievances and a high turnover,(Wong & Cummings, 2007). Research showed that poor leadership was one of the main reasons for dissatisfaction and most nurses’ intention to leave (Neilsen, Yarker, Brenner, Randall and Borg, 2008 and Sellgren et al.,

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