Recruit Select and Induction
1. INTRODUCTION
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As a Human Resource consultant for Optus I have been approached by my Managing Director to examine and analyse the company’s existing recruitment, selection and induction system including the RSI policies, procedures and find how these link in with the organisations strategic plans. Throughout this report I will analyse exactly how our RSI system compares to bets practice and give recommendations and to how we can improve on areas which need improvements and identify areas of strength.
Optus is an Australian leader in integrated telecommunications, delivering cutting-edge communications, information technology and entertainment services. In 2001 SingTel became the parent company of Optus, paving the way to become a strong and strategic telecommunications player within the Asia-Pacific region. Optus is proud to be a part of a premier Optus partner and our aim is to set the standard for retail telecommunications sales and customer service in Australia. (See Appendix 1)
In order to become familiar with the recruit, select and induct process it is important to gain understanding on the reasons as to why we conduct these processes and why do they benefit us as an organisation. I will focus firstly on job analysis, which is the basic HR activity because it focuses attention on the job content, the job requirements and the job context. By analysing job content this describes the duties and responsibilities of the job in a manner that can range from global statements to very detailed descriptions of tasks and procedural steps. Job requirements identify the formal qualifications, knowledge, skills, abilities and personal characteristics that employees need to perform the job in a particular situation. Job context refers to situational and supporting information regarding the particular job. We also use job analysis to design and implement training and development programs. (Stone, R page 154)
________________________________________
As a Human Resource consultant for Optus I have been approached by my Managing Director to examine and analyse the company’s existing recruitment, selection and induction system including the RSI policies, procedures and find how these link in with the organisations strategic plans. Throughout this report I will analyse exactly how our RSI system compares to bets practice and give recommendations and to how we can improve on areas which need improvements and identify areas of strength.
Optus is an Australian leader in integrated telecommunications, delivering cutting-edge communications, information technology and entertainment services. In 2001 SingTel became the parent company of Optus, paving the way to become a strong and strategic telecommunications player within the Asia-Pacific region. Optus is proud to be a part of a premier Optus partner and our aim is to set the standard for retail telecommunications sales and customer service in Australia. (See Appendix 1)
In order to become familiar with the recruit, select and induct process it is important to gain understanding on the reasons as to why we conduct these processes and why do they benefit us as an organisation. I will focus firstly on job analysis, which is the basic HR activity because it focuses attention on the job content, the job requirements and the job context. By analysing job content this describes the duties and responsibilities of the job in a manner that can range from global statements to very detailed descriptions of tasks and procedural steps. Job requirements identify the formal qualifications, knowledge, skills, abilities and personal characteristics that employees need to perform the job in a particular situation. Job context refers to situational and supporting information regarding the particular job. We also use job analysis to design and implement training and development programs. (Stone, R page 154)
References: ________________________________________ Optus Handbook Volume 1 (2007) “Company Policies” (Due to the Privacy Act Optus could not give me a copy of this document to attach in my report; I have however taken notes from this document and included them in my report). Optus Handbook (2008) “Company Standards” (See Appendix 1) Cole, K (2005) Management, Theory and Practice, Edition 3 Quay, A (2003) Recruit, Select and Induct Staff, Edition 1, Software Publications Stone, R (2008) Human Resource Management, 6th Edition Class Notes (2008) Manage recruitment, selection and induction processes. “Selection process – quick reference guide”