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Repairing Jobs That Fail to Satisfy

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Repairing Jobs That Fail to Satisfy
BSG 302 – Organizational Behavior

Repairing Jobs That Fail to Satisfy
(Case Study)
PURPOSE/OBJECTIVES:      To help students become aware of the complexity of human behavior in organizations. To help students deepen their understanding of group dynamics and organizational culture. To help students understand the importance of job satisfaction and incentive systems. To improve the students’ group and teamwork skills. To improve the students’ written and oral presentation skills.

PROCESS: 1. Form groups of three or four students. Please note that groups with less than three or more than four students are not acceptable. 2. Read and discuss the enclosed Case Study. 3. Complete the assignment at the end of the Case Study. Prepare a report in the form of a professional business document (up to 20 pts). 4. Prepare and deliver a 15-20 minute professional presentation, including the use of PowerPoint (up to 20 points). All members of the group have to participate in the presentation. GRADING: The group project will be evaluated on the basis of the logic and the quality of the messages, the judgment of the authors, the use of information sources, and the presentation quality. The maximum number of points a group can get for the Group Project is 40. Each individual student will receive the grade of the group, unless the majority of the group states in their report that a particular student did not perform his or her duties satisfactorily. In such a case, the Professor will determine the number of points for that particular student based on a consultation with the group. The points for the group project will make 10 percent of your final grade. The deadline for submitting your report and having your presentation prepared is the beginning of week 15 (the first class session we have on that week). Late submissions will NOT be accepted.

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Case: Repairing Jobs That Fail to Satisfy
Learning Goals

Companies often divide up work as a way to improve

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