Retail Managment

BSBWOR402A

AT02 ASSESSMENT

BSBWOR402A

Promote Team Effectiveness

Promote Team Effectiveness

The process for completing this assessment is:
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Read the content and answer the following questions.
Once completed save and submit your assessment.
Once submitted your World Learning Centre (WLC) Assessor will assess your work.
You may be deemed ‘Competent’ which means you will move on to the next stage or deemed ‘Not Yet Competent’ where feedback will be provided and you will have the chance to resubmit the assessment.

I (Participant Name) Debbie Huiskes is my own.
Trainer name:
Employer:

NightOut

Date:

verify that the work completed toward this assessment

15/9/2013

Participant has been deemed Competent

Participant has been Deemed Not Yet Competent

Trainer feedback:

© 2012 World Learning Centre Pty Ltd www.worldlearningcentre.com.au
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1. Explain briefly the role of a team leader?
Team leader is to be able to bring a group of people together to be able to complete the same task.
A team leader needs to be able to communicate effectively with the team and allow others to put forward their ideas and thoughts without being shut down.
They also allow the team to stay on track to complete the mutual goal that is required.

© 2012 World Learning Centre Pty Ltd www.worldlearningcentre.com.au
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Promote Team Effectiveness

2. Describe the characteristics of an effective working team?
The characteristics of an effective team;
- open communication
- problem sloving skills
- working well together
- completing goals
- mutual trust
- not being negtived towards each other

© 2012 World Learning Centre Pty Ltd www.worldlearningcentre.com.au
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3. How would you establish team goals and