Role Of Reengineering In Health Care

Many health care facilities are in the process of reengineering in order to lessen costs and remain competitive in the marketplace in order to improve efficiency . Health care reengineering is great approaches that assist organizations restructure priorities, deliver more cost-effective care, and increase value to customers. The reengineering of systems and processes for health care deliveries have focused on the design, improvement, and implementation of technical and process solutions. There is need for managing the "human side" of change and entrenched change management into the development to ensure effective implementation and embracing of the new systems and processes. The designed approach to change management incorporated
Acting as an example for others to follow collaboration, to deliver quality care, providing information and assistance, offering evidence based medical care, being the champion for patients and healthcare facilities. Managers and the leaders needs to find proper way to motivate the health care employees, persuades and also appreciates in order to achieve a greater height and successful reengineering in health care, by delivering quality patient care. Managers or leaders should show appreciation to the employees and other subordinates staffs for hard work which goes a long way in reengineering the health
According to Mailhot (1996), without effective communication, an organization cannot build a trusting relationship with employees. Managers and the leaders must communicate with all the health care providers and other subordinates staff about the reengineering of the organization. Communication must flow upwards and downwards, all those involved in the change must participate. Ineffective communication leads to wrong impressions, missed deadlines, incorrect assumptions, rumors and costly fixes. All staffs must be communicated with one another and report on the progress, encourage staff to build ownership of the change and allow other staff to challenge them and provide feedback from their peers, with the needs of constant reinforcement from upper administration and staff.
Managers and the leaders involve in reengineering must educate administration about the impact it will have in the unit. They must be honest with administration about the difficulties and truthful about requesting assistance when needed. Managers, therefore, must spell out for administration how they can best help the staff in the process of change. Leaders and managers must involve in getting the staff to support the reengineering efforts. Staff usually doubtful about changes, especially if they have a negative impact on them in some