Role of the Health Care Worker
The role of the health and social care worker
HSC025
ALL OUTCOMES IN RED ARE OBSERVATIONS TO BE CARRIED OUT BY YOUR ASSESSOR. THE INFORMATION GIVEN INDICATES THE TYPES OF THINGS YOUR ASSESSOR WILL BE LOOKING FOR
Understand working relationships in health and social care
OUTCOME 1
1. Explain how a working relationship is different from a personal relationship
A working relationship is where you are placed with other people and work as part of a team where each individual is working towards the achievement of shared aims and objectives. You will work to a set of rules and procedures for which you will be paid. You will be accountable and responsible for any mistakes or errors. You do not have to like the people you work with and you will need to keep personal opinions and feelings to yourself. Mutual respect and understanding needs to be established and is a key factor in developing a good working relationship.
A personal relationship is formed through choice, with someone you share interests and feelings with and who you like. There will be no set of rules or procedures to follow and you won’t get paid. You can voice your personal opinions, thoughts and feelings. A personal relationship is formed because you like a person and you choose to have that relationship with them.
The key to any relationship is having good communication skills
2. Describe different working relationships in health and social care settings.
There are many different working relationships in the health and social care setting. These will include colleagues, manager, other professionals such as Doctors/District nurse, service users and their family and friends. For each you will develop a different type of working relationship. Some will be more formal than others. You would not address a visiting doctor in the same manner as you would a service user. You would not address your manager in the same way you would a colleague although you would maintain a
HSC025
ALL OUTCOMES IN RED ARE OBSERVATIONS TO BE CARRIED OUT BY YOUR ASSESSOR. THE INFORMATION GIVEN INDICATES THE TYPES OF THINGS YOUR ASSESSOR WILL BE LOOKING FOR
Understand working relationships in health and social care
OUTCOME 1
1. Explain how a working relationship is different from a personal relationship
A working relationship is where you are placed with other people and work as part of a team where each individual is working towards the achievement of shared aims and objectives. You will work to a set of rules and procedures for which you will be paid. You will be accountable and responsible for any mistakes or errors. You do not have to like the people you work with and you will need to keep personal opinions and feelings to yourself. Mutual respect and understanding needs to be established and is a key factor in developing a good working relationship.
A personal relationship is formed through choice, with someone you share interests and feelings with and who you like. There will be no set of rules or procedures to follow and you won’t get paid. You can voice your personal opinions, thoughts and feelings. A personal relationship is formed because you like a person and you choose to have that relationship with them.
The key to any relationship is having good communication skills
2. Describe different working relationships in health and social care settings.
There are many different working relationships in the health and social care setting. These will include colleagues, manager, other professionals such as Doctors/District nurse, service users and their family and friends. For each you will develop a different type of working relationship. Some will be more formal than others. You would not address a visiting doctor in the same manner as you would a service user. You would not address your manager in the same way you would a colleague although you would maintain a