Role of a Secretary

Earlier, the role of the secretaries was limited to taking notes from their bosses, typing, etc. However, with the advent of technology in companies and offices, these duties have extended to things that were meant for the managerial staff. Nowadays, employers prefer candidates who at least have a college degree. One can also enrol for specialization courses that train people to carry out their duties effectively. Though the role of a secretary differs according to the company, the basic secretarial profile is generally the same in every organization.

Secretary

Taking Notes ~ a secretary will have to take notes and dictation from the boss for drafting the correspondence or executing the work. She can either record the dictation and transcribe it later or write it down.

Scheduling Meetings ~ she will have to keep a record of appointments and ensure that each one is conducted smoothly and on time. Follow up for attendance, venue booking, arranging notepads, pencils, water bottles; glasses, etc. are also the duties of a secretary.

Communication ~ Many times, she will have to conduct research for the reporting authority and carry out oral and written communication with staff members as well as clients on the behalf of her boss or department.

Troubleshooting ~ handling difficult situations without any assistance is one of the prime duties of a secretary. A secretary might face managerial or administration problems; she has to sort them out on her own without the interference of the senior management.

Arranging Travel and Accommodation ~ one of the prime duties of a secretary is to arrange for the travel and boarding requirements of the boss or staff. This needs to be done flawlessly and meticulously especially when foreign travel and hotel bookings are involved. A minute-to-minute itinerary should be prepared for the convenience of the travellers.

Organizing Office Activities and Events ~ organizing fun employee engagement activities and events for