Preview

Sample Observation on the Five Dimensions of Services

Better Essays
Open Document
Open Document
1208 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Sample Observation on the Five Dimensions of Services
Observation on Jelo’s Place
Jelo’s place is located at P. Inocentes St. Naval, Biliran. It has a welcoming ambiance that would surely attract potential and existing customers. Jelo’s Place is the right atmosphere to socialize with your peers, eating a delicious meal or a simple snack time for your own enjoyment. Either way, Jelo’s Place is the best place to spend your leisure time.

Our group went to Jelo’s Place to conduct an observation regarding their services. We even made our orders there to testify on how their workers interact and serve the customers. We sat and ate for a while and observed the happenings at Jelo’s Place.

Jelo’s Place has many offerings to customers. Different kinds of sweets and pastries are available. They also have mouthwatering refreshments and beverages, together with delicious snacks in various kinds. They also have a list of cuisine on their menu for customers who would like to dine in.

Aside from their splendid food and beverages, the services they offer to their customer are indeed worth the price paid by the customers. Their cashier is very attentive to the customers upon rendering their payments. In addition, their waiters are friendly and entertain customers in the best way they can. Their staffs are always trying their best to maintain a good relationship towards their customers. How they cook their food means that that render good cooking services to all the diners. The food and beverages are very tasty and this means that their cooks or chef give dedication to their profession. Even the owner keeps track of the services and makes sure that the customers are having a good time and are experiencing enjoyment.

Jelo’s Place already has regular customers due to their great offerings. Most of the customers are usually foreigners. Moreover, this is not a surprise because the interior design of the place is made with elegance and sophistication. Even its utensils and other equipments are classy. The reason why Jelo’s Place

You May Also Find These Documents Helpful

  • Powerful Essays

    Jolly's Java and Bakery (JJB) is a start-up coffee and bakery retail establishment located in southwest Washington. JJB expects to catch the interest of a regular loyal customer base with its broad variety of coffee and pastry products. The company plans to build a strong market position in the town, due to the partners' industry experience and mild competitive climate in the area.…

    • 1979 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Secondly, the staff is like family. The waiters are extremely nice. They all have manners…

    • 320 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    If a restaurant wants to be the best, then they have to meet some criteria in order to do so. The first defying factor, is whether the atmosphere the restaurant has, is an enjoyable one. Next, in order to have a good experience at that restaurant, the service has to good. This means not only friendly service, but quick service as well. Of course the most important factor, that determines how good a restaurant is, has to do with how good the food is. If food quality is poor, then that can really put a bad image on that restaurant. Lastly, after all of the other factors, was the experience, and the food worth…

    • 1291 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Brickell, Miami Essay

    • 544 Words
    • 3 Pages

    There is pleasure of every kind in the city as it has many sporting venues, beaches, theatres and museums. Brickell sports some of the best stores and restaurants in Miami and the country. The most exclusive and prosperous restaurants, boutiques, bars, clubs and retail stores can be found in Mary Brickell Village. The two-block long village is designed in a French style sure to exude beauty and extravagance.…

    • 544 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    some of the most important aspect for customers seems to be the prompt response the staff has to them as soon as they enter the restaurant and the friendliness of the employees and the time it takes to get their food and the quality of the food. As a General Manager you need to know the culture and demographic to understand the opportunity that your business has to make your restaurant more profitable. Looking at the metrics my employer has it focus on the repeat business and focus on what is important to your customers.…

    • 856 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Jello

    • 405 Words
    • 2 Pages

    Jell-O is a brand name belonging to Illinois-based Kraft Foods for varieties of gelatin desserts, including fruit gels, puddings and no-bake cream pies.ell-O is a brand name belonging to Illinois-based Kraft Foods for varieties of gelatin desserts, including fruit gels, puddings and no-bake cream pies. The brand's popularity led to jello becoming a generic term for gelatin dessert across the U.S. and Canada.Jell-O is sold prepared (ready to eat) or in powder form, and is available in colors and flavors. The powder contains powdered gelatin and flavorings, including sugar or artificial sweeteners. It is dissolved in hot water, then chilled and allowed to set. Fruit, vegetables, and whipped cream can be added to make elaborate snacks that can be molded into shapes. Jell-O must be put in a refrigerator until served, and once set, it is eaten with a spoon.…

    • 405 Words
    • 2 Pages
    Good Essays
  • Good Essays

    HRM 598 Phase 1 final

    • 927 Words
    • 4 Pages

    Culture: Java House Café provides a welcoming and hospitable vibe to our customers. The overall culture provides a feeling of pleasure and willingness to go an extra step. Although relaxed, there is still a cultural sense of structure and attentiveness to provide the best service possible.…

    • 927 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Well I visited two similar but yet different restaurant in one week. I visited A.Js Seafood…

    • 286 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    While Jollibee might be successful on achieving an “efficient” system just like McDonald’s, the eating experience in Jollibee limits conversation and quality social interaction/experience between/among people in general. Hence, it can be said that it is individualistic in nature and ostensibly this results to the ruination of highly-valued “meal bonding” among Filipino families. Furthermore, both of Jollibee’s coming-in-and–out-of-the-restaurant-as-quickly-as-possible system and drive-through system imply deconsecration of meal to which Filipinos believed as gift from Heaven; thus justifying again that this type of eating experience is clashing against Filipino beliefs and values. If Jollibee is truly committed on upholding Filipino traditions and family values—that’s the question.…

    • 740 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Jollibee

    • 5268 Words
    • 22 Pages

    Jollibee Food Corporation is the epitome of entrepreneurial success in the Philippines. What started as an ice cream parlor had spawned into a national brand that even the likes of McDonalds cannot top. At present, Jollibee has established a global presence with the opening of stores in countries such as the US, Hongkong, Guam, Brunei and Vietnam, just to name a few.…

    • 5268 Words
    • 22 Pages
    Good Essays
  • Powerful Essays

    F&B Management Case Study

    • 1160 Words
    • 5 Pages

    Their accommodations are packed with complimentary breakfast, unlimited Wi-Fi internet access, flat screen, and remarkable ambience. It also caters different events and activities which can be conducted in Jocel’s Garden Venue.…

    • 1160 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    LOCATION STRATEGY

    • 314 Words
    • 2 Pages

    The 2-storey building is the establishment of Jollibee Virac. It is a clever thing for the reason they have space for those who can’t be accommodated on the ground floor of the establishment.…

    • 314 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    bughaw

    • 1000 Words
    • 4 Pages

    Jollibee Foods Corporation (PSE: JFC) is the parent company of Jollibee a fast-food restaurant chain based in the Philippines. Among JFC's popular brands are Jollibee, Chowking, Greenwich, Red Ribbon, and Manong Pepe's.[1] Since its inception, Jollibee has become an increasingly profitable fast-food chain with 686 restaurants in the Philippines and 57 in other countries employing 29,216 workers.[2] Including all its brands, JFC has 1,804 stores worldwide and total sales of more than US$1 billion as of December 2008.…

    • 1000 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Internship Report

    • 340 Words
    • 2 Pages

    Joe’s was established in 2001 by a family of good food lovers. Located in a quiet, hidden place in Los Banos, Laguna, Joe’s is the go to place to bring one’s date, or to have an initimate meal with friends. Joe’s serves a variety of pastas and steaks, and the restaurant takes pride in serving only freshly home cooked meals. With friendly and courteous staff and a serene and homey ambiance, it’s no wonder that Joe’s has such a regular and loyal following.…

    • 340 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    We at BIG DEES take pride in providing you with the highest standards of QUALITY, SERVICE,…

    • 315 Words
    • 5 Pages
    Satisfactory Essays

Related Topics