QUESTIONNAIRE
Please tick (α) one answer for each of the question given. The choices are Strongly Agree = SA, Moderate Agree = MA, Agree = A, Neutral = N, Disagree = D, Moderate Disagree = MD Strongly Disagree = SD
|Revenue and expenses |SA |MA |A |N |D |MD |SD |
|My revenue increases when using internet marketing | | | | | | | |
|The revenue information is more reliable | | | | | | | |
|I managed to reduce my operation cost with internet marketing. | | | | | | | |
|Communication |SA |MA |A |N |D |MD |SD |
|Day-to-day operation become more effective with internet marketing | | | | | | | |
|By using internet marketing, there is greater chances to enter global market | | | | | | | |
|Internet marketing help to increase the speed and reliability of | | | | | | | |
|communication with customer | | | | | | | |
|Internet marketing helps to strengthen business relationship with customer. | | | | | | | |
|Attract and retain |SA |MA |A |N |D |MD |SD |