Excellent listening skills are a big strength I bring to the counseling profession. This strength has been developed through years of schooling and on the job training. I currently work as a phone representative, and it is very important to have good listening skills to know what the customer is asking for. A second strength I possess is being a friendly person. This strength has been developed through having good influences throughout my life. I use this skill every day at work and in my personal life. The third and final skill I possess is being an excellent communicator. This strength has been developed through years of schooling, giving presentations in school, and on the job training. I have to have effective communication at my job in order to convey what the customer …show more content…
Throughout my undergraduate program, there were many times when I had to work in diverse groups. The most important part about working in a diverse group is treating everyone as an equal. This can be hard at times, however, there needs to be an understanding that not everyone in the group will have the same ideas. Having a diverse group is great though, because the group can look at things from more than one point of view. While at Capella University, I have had to write papers on working with diverse populations. The main ideas for the papers were to do research on the population in order to get a better understanding of the population. At the practicum in Atlanta, my partner was an African American woman from Africa. We each drew four pictures that would describe our lives and have to figure out what we were trying to talk about. It was an eye-opening experience that showed us even though we were brought up in diverse populations we all still had some similarities. I think it is important to find similar traits between diverse populations so a trusted relationship can