SHOPPERS STOP
SVKM’s NMIMS University
School of Business Management
MBA (First Year) Trimester II, Session 2013-2014
Group and Organization Dynamics
Prepared By: Group-7
INDEX
Sr. No
Title
Page No
1
Executive Summary
3
2
Introduction
3
3
Backdrop of study
3
4
Objective of study
3
5
Scope and limitations of study
4
6
Research methodology
4
7
Company Profile
4
8
Findings
10
9
Recommendations
10
10
Conclusion
10
11
References
10
12
Appendix
11
1. EXECUTIVE SUMMARY
Shoppers stop has covered a long journey from being a single brand shop to becoming a fashion lifestore for family. It has emerged as the highest benchmark in India retail industry due to its credibility and superior quality. In this report, we are focusing on the people behind its success, its employees and their management. The performance driven company is an employee friendly organisation and is open to experiences.
2. INTRODUCTION
Shopper Stop is an Indian departmental store which was founded in 1991 by K Raheja Corp Group (Chandru L Raheja Group). Shoppers Stop Ltd has been awarded "the Hall of Fame" and won "the Emerging Market Retailer of the Year Award", by World Retail Congress at Barcelona, on April 10, 2008. Today, the retail sector in India is incomplete without thinking about Shoppers Stop. Currently it serves customers in various categories like ladies watches, men's watches, artificial jewellery, fine jewellery, handbags, fragrances, cosmetics, men's footwear, women's footwear, home furnishing and decor products.
3. BACKDROP OF STUDY
In our lectures we have gained knowledge about various Group and Organization Dynamics concepts such as organizational culture, organization change, group behaviour, power and politics, etc. Through this study we tried to
School of Business Management
MBA (First Year) Trimester II, Session 2013-2014
Group and Organization Dynamics
Prepared By: Group-7
INDEX
Sr. No
Title
Page No
1
Executive Summary
3
2
Introduction
3
3
Backdrop of study
3
4
Objective of study
3
5
Scope and limitations of study
4
6
Research methodology
4
7
Company Profile
4
8
Findings
10
9
Recommendations
10
10
Conclusion
10
11
References
10
12
Appendix
11
1. EXECUTIVE SUMMARY
Shoppers stop has covered a long journey from being a single brand shop to becoming a fashion lifestore for family. It has emerged as the highest benchmark in India retail industry due to its credibility and superior quality. In this report, we are focusing on the people behind its success, its employees and their management. The performance driven company is an employee friendly organisation and is open to experiences.
2. INTRODUCTION
Shopper Stop is an Indian departmental store which was founded in 1991 by K Raheja Corp Group (Chandru L Raheja Group). Shoppers Stop Ltd has been awarded "the Hall of Fame" and won "the Emerging Market Retailer of the Year Award", by World Retail Congress at Barcelona, on April 10, 2008. Today, the retail sector in India is incomplete without thinking about Shoppers Stop. Currently it serves customers in various categories like ladies watches, men's watches, artificial jewellery, fine jewellery, handbags, fragrances, cosmetics, men's footwear, women's footwear, home furnishing and decor products.
3. BACKDROP OF STUDY
In our lectures we have gained knowledge about various Group and Organization Dynamics concepts such as organizational culture, organization change, group behaviour, power and politics, etc. Through this study we tried to