•To establish yourself as an effective communicator, you must first establish credibility.
•In the business arena, this involves displaying knowledge of the subject, the audience and the context in which the message is delivered.
Stage 2: Message
•Written, oral, and non-verbal communications are affected by the sender’s tone, method of organization, validity of the argument, what is communicated and what is left out, as well as your individual style of communicating
Stage 2: Message
•Messages also have intellectual and emotional components, with intellect allowing us the ability to reason and emotion allowing us to present motivational appeals, ultimately changing minds and actions.
Stage 3: Channel
•Messages are conveyed through channels
•Verbal Channels:
–Face-to-face meetings
–Telephone conversations
–Video teleconferencing
Stage 3: Channel
•Written Channels:
–Letters
–Emails
–Memos
–Reports
Stage Four: Receiver
•These messages are delivered to an audience.
•No doubt, you have in mind the actions or reactions you hope your message prompts from this audience.
•Keep in mind, your audience also enters into the communication process with ideas and feelings that will undoubtedly influence their understanding of your message and their response.
Stage Four: Receiver
•To be a successful communicator, you should consider these before delivering your message, acting appropriately.
Stage Five: Feedback
•Your audience will provide you with feedback:
–Verbal and nonverbal reactions to your communicated message.
•Pay close attention to this feedback, as it is crucial to ensuring the audience understood your message.
Stage Six: Content
•The situation in which your message is delivered is the context.
•This may include the surrounding environment or broader culture
–corporate culture
–international cultures
To deliver your messages effectively, you must commit to breaking down