School of Applied Arts and Technology
Department of General Education
Course Title: Social Skills
Course No.: SOS111
Credits: 3
Course Resource Booklet
Lecturer:
Lic. Sacha Bobb-Cenac
What are social skills?
These are skills that you need when interacting and communicating with others. They are based on the social norms of our society and they tell us what attitudes and behaviors are considered normal, acceptable and expected in a particular social situation. There are certain ways we all must behave if we want to have fun and to have others like being around us.
Social skills are important because they allow us to interact with each other with predictability, so that we can more readily understand each other and be understood. Without an agreed-upon social way of interacting, it is very hard to prevent misunderstandings. It is important for us to be able to interact with clarity.
Consequences of Poor Social Skills
Experience difficulties in interpersonal relationships with parents, teachers, and peers.
Evoke highly negative responses from others that lead to high levels of peer rejection.
Show signs of depression, aggression and anxiety.
Demonstrate poor academic performance as an indirect consequence.
Show a higher incidence of involvement in the criminal justice system as adults.
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WORKING ON TEAMS
What is a Team?
Two or more individuals with a high degree of interdependence geared toward the achievement of a goal or task. Teams make decisions, solve problems, provide support, accomplish missions, and plan their work.
Types of Teams
Athletic Team
Natural Work Group – people working together every day in same office with similar processes and equipment
Business Team – cross-functional team overseeing a specific product line or customer segment
8 Characteristics of Effective Teams by Larson and LaFasto (Sage