Preview

Some Years Ago John Cauldwell Who Founded and Ran Phones 4u Was Petitioned by His Retail Branch Managers to Ban the Use of E-Mail. After Consultations with His Staff Cauldwell Ordered the Cessation of Internal E-Mails.

Better Essays
Open Document
Open Document
1779 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Some Years Ago John Cauldwell Who Founded and Ran Phones 4u Was Petitioned by His Retail Branch Managers to Ban the Use of E-Mail. After Consultations with His Staff Cauldwell Ordered the Cessation of Internal E-Mails.
Business Management Report

Question
Some years ago John Cauldwell who founded and ran Phones 4U was petitioned by his retail branch managers to ban the use of E-mail. After consultations with his staff Cauldwell ordered the cessation of internal E-mails. Discuss both the problems and benefits of such a policy and cite other examples of organisations which have pursued a similar course. Give examples of some of the alternative which been adopted to replace internal E-mail.

With plenty of their controversial advertising campaigns, it’s hard to find someone who hasn’t heard of or knows of Phones4U. In 1987 John Caudwell along with his brother Brain Caudwell started wholesaling and distributing mobiles phones, founding Midlands Mobile Phones which later become the Caudwell group giving birth to the retail arm Phones4U. They ran into success, catching the telephone communication bubble as it was blossoming, more and more people where interested in telephones which resulted in Phones4U growing to more than 550 stores nationwide. Phones4U stopped using E-mail due to pressure from its managers; i will look at the advantages and disadvantages of e-mail within an organisation. Many companies are now following what Phones4U did by banning E-mail or reducing the use of it. By banning the use of E-mail some companies have developed alternatives, in this essay i will look at some of these alternatives for E-mail.
In a fast growing company such as Phones4U communication is imperative and creates a healthily flow of information between the stakeholders. Rosemary Stewart in the late 60’s and Henry Mintzberg in the early 70’s carried out research on managerial behaviours and characteristics and in both findings, communicating to employee’s, and people played a big role as managers had to communicate, motivate and lead different types of people in different ways.
Fayol believed that Managers had to make Plans, Organise people and materials, motivate their work force



Bibliography: http://atos.net/en-us/about_us/zero_email/default.htm Daniel Thomes, Phones 4U bans Internal Email, Tuesday 23 September 2003 11:21http://www.computerweekly.com/news/2240052651/Phones-4u-bans-internal-e-mail, John Leyden, Liverpool Council bans email on Wednesdays, 10th July 2002 14:34 GMT, http://www.theregister.co.uk/2002/07/10/liverpool_council_bans_email/ Hubert Tardieu, Zero Email, 21 December 2011, 10:34 http://atos.net/en-us/about_us/zero_email/default.htm

You May Also Find These Documents Helpful

  • Good Essays

    Bibliography: Interview with Ed Allen. Vice President-Development-Defense. Oracle Government, Education and Healthcare, Oracle Corporation, Reston, VA: September 28, 2001.…

    • 26520 Words
    • 107 Pages
    Good Essays
  • Good Essays

    As technology changes it is important for organizations and businesses to stay up to date and current. There are many benefits of having email access in an organization. Email is a quick way to correspond with another co-worker, client, or another professional by sending a message. Email offers a great paper trail for conversations so there is less note taking. Another benefit is that there is less time waiting for return calls or spending time tracking someone or information down. Email also provides a way to communicate with people who may not be in the office but have the ability to check their emails instead of waiting for their return. Limiting email access during working hours is important so that employees remain professional and do not abuse the privilege. Once an email leaves the “outbox” it is important that the sender realizes it will be delivered immediately and what they have sent is permanently out on the net. An email leaves the senders network and finds its way to the receivers network and email inbox.…

    • 346 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    * How does e-mail benefit an organization? Why might an organization want to limit how an employee uses e-mail during work hours? What is an e-mail’s path once it leaves an organization?…

    • 654 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Unit 12

    • 6979 Words
    • 28 Pages

    Bibliography: Goymer, John. "Unit 33: The Impact Of Communications Technology On Business." BTEC Level 3 Business. London: Edexcel, 2010. 424-33. Print.…

    • 6979 Words
    • 28 Pages
    Powerful Essays
  • Good Essays

    How is searching in a specific database, such as Ashford’s library, different from searching in Bing, Google, or Yahoo?…

    • 586 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information, ideas, thoughts, opinions, and plans between various parts of an organization. It is not possible to have human relations without communication. However, good and effective communication is required not only for good human relations but also for good and successful business (Thomson, 2007).…

    • 1903 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    Welding Unlimited

    • 2125 Words
    • 9 Pages

    Having the ability to check your email has also been embraced within the company as management now can push out notifications which employees get directly on their mobile devices. The use of virtual organizations has provided the company with endless possibilities to enhance overall ability of the company.…

    • 2125 Words
    • 9 Pages
    Best Essays
  • Satisfactory Essays

    Fayol vs. Mintzberg

    • 293 Words
    • 2 Pages

    Fayol first publicised his ideas and discoveries (in 1916), titled ‘Administration Industrielle et Générale’; but it wasn’t until 1949 that it was translated into English. This shows us that his work was not well renowned until later on in his life, this could be due to its coincidence with both world wars, and the fact that many people were very concerned, rather than noticing Fayols work. When the Second World War had ‘finished’ there was much rebuilding and recovery to be done. As businesses began to recuperate they needed capable leaders to help bring cities back to life, this could have been when Fayols book was noticed and translated into English 4 years after the ‘end’ of World War II. His five defining roles of management, along with 14 principles of management allowed managers to initiate a fresh approach to their leadership of their company and its…

    • 293 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    As noted in Appendix A-A basic communication model, “the basic communications model is the starting point for analyzing the communications process in terms of the intent of the sender, the needs of the receiver, and the elements of the communications environment” (University of Phoenix, 2009, para. 1). In today’s business one of the most common and widely used forms of communication is e-mail. E-mail sent in a business environment requires a professional vocabulary and tone that is not normally used in personal e-mails yet it still needs to be conversational. According to Nancy Flynn, director of the ePolicy Institute and author of Writing Effective E-mail and E-mail Rules, “the average office worker spends 49 minutes managing e-mail daily, while upper level managers spend up to four hours a day on email” (Mardesich, 2010, guides, para. 3). With so much time spent managing the receipt and sending of e-mails in business it is important that employees understand the basic communication model. Understanding this process when sending e-mails allows employees to communicate more effectively as well as know when to use e-mail, and when another form of communication would be more effective. Any form of communication follows the same basic communication model. E-mail is just a faster and more efficient form of communication. Following is an analysis of three business e-mails using the components of the basic communication process.…

    • 1104 Words
    • 5 Pages
    Good Essays
  • Better Essays

    One cannot underestimate the impact that e-mail has had on the workplace. E-mail could quite possibly be…

    • 867 Words
    • 4 Pages
    Better Essays
  • Good Essays

    New technology is being introduced daily into the business world. In past employers I have seen several different communication trends used to express issues within the company. Some of my past employers have used personal digital assistants (PDAs), e-mail and text messaging, job flexibility, and team work (Locker & Kienzler, 2008). PDAs were an excellent way to let a person work from home if it is needed or they can be used for someone that is not in the office every day. E-mails became useful when the company had grown to larger numbers and were used as a way to order…

    • 767 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    The use of email has made it possible for people to send messages instantaneously to colleagues and friends who could be located almost anywhere in the world. Constructive use of email has the potential to improve communications amongst people within an organisation and between the organisation and its customers. The advantages of email over traditional mail and/or telephonic communication is the minimal cost, speed and ability to communicate with other people regardless of their location in the world. Most organisations in the Western world use email as a key communication tool.…

    • 368 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Management Reflection

    • 1548 Words
    • 6 Pages

    Fayol is also famous for the classical ‘school of management’ in which command and control is emphasized and published in “General and Industrial management” which is still highly referred to a century later. Fayol taught that management was comprised of five major components: Planning, organizing, commanding, coordinating and controlling.…

    • 1548 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Modern day business managers spend the majority of their time communicating in one form or another, either by e-mail, on conference calls, in meetings, teleconferencing or face to face. As Eccles and Nohria (1992) point out, “managers spend very little time by themselves…they spend most of their time interacting with others – both inside and outside the organization” (p. 224). Technology continues to move at light speed providing newer, faster and more convenient ways to communicate, often it has become too easy to type an e-mail, send a text or instant message, or even leave a voice mail (knowing no one will answer) often minimizing the effectiveness of face to face, interpersonal communication. As business managers continue to have tasks and responsibilities added to their already full plates, face to face communication is rapidly becoming a lost art form, and with it the skill of listening continues to be devalued.…

    • 1898 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Electronic communications have come along way. It began in 1867 with the invention of the typewriter, which eliminated the need for handwritten business letters and documents. Then the invention of the telephone in 1876 reduced the need for face-to-face meetings. Today we have numerous types of new technology, which enable us to do business faster and more efficient than ever before. These technologies include fax, e-mail, teleconferencing/videoconferencing, and voice messages. Each of these forms of electronic communications has advantages and disadvantages, and requires the use of proper workplace etiquette.…

    • 1516 Words
    • 7 Pages
    Powerful Essays