INSTRUCTOR’S MANUAL
Southwood School: A Case Study in Recruitment and Selection
By Fiona L. Robson
Project team Author: SHRM project contributor: External contributor: Editor: Design: Fiona L. Robson Bill Schaefer, SPHR Nancy A. Woolever, SPHR Sharon H. Leonard Courtney J. Cornelius, copy editor Terry Biddle, graphic designer
© 2008 Society for Human Resource Management. Fiona L. Robson Note to Hr faculty and instructors: SHRM cases and modules are intended for use in HR classrooms at universities. Teaching notes are included with each. While our current intent is to make the materials available without charge, we reserve the right to impose charges should we deem it necessary to support the program. However, currently, these resources are available free of charge to all. Please duplicate only the number of copies needed, one for each student in the class. For more information, please contact: SHRM Academic Initiatives 1800 Duke Street, Alexandria, VA 22314, USA Phone: (800) 283-7476 Fax: (703) 535-6432 Web: www.shrm.org/hreducation
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Southwood School: A Case Study in Recruitment and Selection
recrUItmeNt aND SeLectIoN caSe StUDY Teaching Notes This case study has been developed to provide resources to promote learning and understanding in the area of recruitment and selection. Purpose This case will help students understand the complexities involved in effective recruitment and selection. This fictionalized case study is based on a real organization. Although based in an educational institution, many of the issues are the same across different countries and sectors. The author of this case study was the HR Manager in the organization. Setting Industry: Size: Staff Size:
UK public sector, education (a mixed comprehensive secondary school). The annual revenue of the organization is more than £1 million, but it is a government-funded, nonprofit organization. 120 employees (80 teaching and 40 non-teaching).
Student