Winterbourne View hospital was a private hospital at Hambrook South GLoustershire. It was owned and run by a company called Castlebeck. Castlebeck were a provider of health care and support, for adults with learning disabilities, complex needs and challenging behavior.
It was brought to the attention of the CQC on May 12th 2011 that the television program called Panorama was going to be broadcast, showing video evidence from a undercover reporter going into Winterbourne View as an employee. The reporter exposed the psychological and physical abuse of the patients at the hospital.
The allegations were brought to light when concerns were raised by a former charge nurse called Terry Bryan. Prior to this the issues were raised to the CQC but they failed to act. The Mental health act commission said there was a need for improvement, but also failed to act on this. Along with these complaints, there were also another 28 complaints made to the police. Eight of these complaints were involving staff using physical restraint on their clients.
There was no action taken against these complaints because the police involved, took the word of what the staff said at Winterbourne View hospital over what the people in their care reported.
After the Panorama program was shown, it led to the investigation which resulted in the care home being shut down and eleven people being convicted of neglect or abuse.
Since the Winterbourne View case a lot has changed. The Care Quality Commission has recruited an 229 new inspectors to ensure that more frequent inspections are carried out. These inspections are now carried out as unannounced visits to the high risk services Before the Winterbourne View case the establishments that were being reviewed, had prior warning that the CQC were coming to do an inspection.
Now adults with learning disabilities and autism are encouraged and helped to live in their own homes and communities as this is familiar to them. If a patient goes