There are a number of barriers that can occur in the workplace when communicating with others, they can be grouped into environmental, social, physical, language. Here is a list of a few:
Environmental Barriers Social Barriers Physical Barriers Language Barriers Psychological Barriers
Lighting Lack of confidence Mental illness English not first language Stress
Space Difference in culture Physical disability Use of jargon Attitude
Seating Trauma Sensory deprivation Use of slang Capacity
External noise Social isolation Lack of attention Unclear messages Disinterest
Distraction Pressure to conform Poor memory Stereotypes Selective filtering
Appropriate meeting place Discrimination …show more content…
Firstly a barrier that is often overlooked in my job role is introduction - by this I mean first impressions whereby body language and a particular way you are perceived is likely to impact on further communication as time goes on. The challenge is to be able to empathise with someone especially if they are moving from a hospital or rehabilitation unit into the community, as change can be overwhelming, being able to identify previous circumstances will impact on how to communicate when I first meet the citizen.
Secondly building a rapport with an individual when they do not know you is another barrier, the challenge is to get to know how a citizen involves others into their routine and lifestyle will give an insight into communicating effectively; this also can have an impact on communicating with external agencies. If a citizen is unsure of your role as a manager they will be unaware of what outcome or action plan that there is in order for them to make progress in the community and maintain health and