FRAMEWORK
FOR TEAM PROBLEM SOLVING
THIS ABRIDGED SLIDE DECK WAS PREPARED FOR THE WEBINAR ON
JUNE 26, 2009
SEE THE FULL VERSION AND SUPPORTING TEMPLATES AND SLIDES
AT WWW.PAULFRIGA.COM
Dr. Paul N. Friga - 2009
Confidential material from the book:
The McKinsey Engagement:
A Powerful Toolkit for More Efficient and Effective Team Problem Solving
The TEAM FOCUS Framework
2
Interpersonal
T
E
A
M
Talk
Evaluate
Assist
Motivate
Analytical
F
O
C
U
S
Frame
Organize
Collect
Understand
Synthesize
Source: The McKinsey Engagement by Paul N. Friga
The TEAM FOCUS “Rules of Engagement”
Talk
Evaluate
Assist
• Communicate constantly • Listen attentively
• Separate issues from people
• Discuss group dynamics • Set expectations and monitor results • Develop and reevaluate a personal plan
• Leverage expertise • Keep teammates accountable • Provide timely feedback Motivate
• Identify unique motivators • Positively reinforce teammates
• Celebrate achievements FOCUS
TEAM
3
Source: The McKinsey Engagement by Paul N. Friga
TALK: Team Charter
4
CG2020 (Center Grove 2020)
Team Name
Client Name
White River Citizens United
(and Johnson County commissioners and county council members)
Project Description
Investigate incorporation/annexation options for White River Township in Johnson County, IN
Potential Issues
Lack of relevant data
Public resistance to ideas
Success Goals
Clear recommendations that are understandable by the general public and supported by data
Usable document that will be used by the county leaders to make decisions going forward
Guiding Principles
Employ the tools from the TEAM FOCUS framework
Ensure that all work is high impact
CONTACT INFORMATION
Name
Role
Dr. Paul Friga
Project Oversight
Chris Cannon
Project Manager
Alan Burleson
MBA Consultant
Tim Krzywicki
MBA Consultant
Shalini Makkar
MBA Consultant
Bhavin Shah
MBA Consultant
Rachita Sundar
MBA Consultant
Phone (W)
Phone (M)
Source: