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the effect of on the job trainning to employee performance

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the effect of on the job trainning to employee performance
CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the Study
Training is the impartation of skill, competence, know-how or ability to accomplish tasks or a specific one (Heathfield, 2013). Training is also defined as the development of the individual to be able to apply knowledge and skill in accomplishing tasks (Allotey, 2013). In the field of job, training is the impartation of skill, knowledge and ability to undertake one’s job roles or activities relating to one’s job. In this case, training is an avenue used to upgrade or advance the skills and competences of an employee, purposely to improve his or her performance. Training makes it possible to introduce employees to what they do not know or what they know but needs to be mastered by them.
Training in the labour market has many minor objectives. The basic objective for training is however to develop new skills and competences in employees or to upgrade or advance existing skills and competences in them, with the aim of enhancing the performance of employees on their job roles (Heathfield, 2013). Training is a means to introduce employees to safety precautionary measures of their roles (Adiele, 2009). Training enhances organisational image, creates customer satisfaction and boosts productivity. Training is a platform for management to introduce employees to new policies and the approach to specific projects.
An organisation can undergo all kinds of training. Training could be domestic, corporate or in-house (Sultana, Irum, Ahmed and Mehmood, 2012). Meanwhile, there are two main categories of training. The first has to do with training for newly hires or new employees and the second is training for existing (already-employed) workers, which is termed “on-the-job training” (Sultana et al., 2012; Heathfield, 2013). On-the-job training involves the impartation of skills and competences in existing workers or the advancement of these skills and competences (Heathfield, 2013). The general role is to introduce



References: Adiele, N. (2009). Importance of Training and Development in a Firm. Retrieved on 20th March 2013 from http://ezinearticles.com/?Importance-Of-Training-And-Development-In-A-Firm&id=1885451 at 7:58 AM. Appiah, B. (2010). The Impact of Training on Employee Performance – A Case Study of HFC Bank (Ghana) Limited. Bachelor of Science (Business Administration) Dissertation, Department of Business Administration, Ashesi University College Ghana, pp. 21-24. Armstrong, M. (2006), Human Resource Management Practice (p.495). (10th Ed.). London: Cambridge University Press. Black, S. E. and Lynch L. M (1996). Human-Capital Investment and Productivity. The American Economic Review. 86. Brum, S. (2007). What Impact does Training Have on Employees? University of Rhode Island, pp. 4-9. Retrieved on 21st March, 2013 from http://www.uri.edu/research/lrc/research/papers/Brum-Commitment.pdf at 9:58 AM. Carter, M. A., Earl and McHahon, F. A. (2005). Improving Employee Performance through work place Coaching: A practice guide to Management. Wales: Creative Print & Design. Cosh, A., Hughes, A., Bullock, A., Potton, M. (2003). The Relationship between Training and Business Performance. ESRC Centre for Business Research, University of Cambridge. Research Report No. 454, pp. 8-12. Evans, J. R. and Lindsay W. M (1999). The Management and Control of Quality 4th edition South-Westernllege College Publishing., Cincinnati Ohio. USA. Falcone, P. (2020). 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination. (2nd ed.). Heathfield, S.M. (2013). The 12 Best Ways to do On-the-Job Training. Retrieved on 21st March, 2013 from http://humanresources.about.com/od/new/tp/provide-job-training.htm at 10:01 AM. HRwisdom. (2013). What does a staff training company do? Retrieved on 21st March, 2013 from http://hrwisdom.com.au/staff-training-company at 11:15 AM. Khindria, N. (2009). Training – Significance and Challenges. Articles Base, May 13, 2009. Retrieved on 20th March, 2013 from http://www.articlesbase.com/training-articles/trainingsignificance-and-challenges-914092.html at 11:29 AM. Kirkpatrick, D. L and Kirkpatrick J. L. (2005). Evaluating Training Programs. Accessible Publishing Systems PTY, Ltd. Levine, C. I. (2005). On-the-Job. Ed. Cat Sharpe. Neo et al. (2000). Human Resource Management: Gaining Competitive Advantage 3rd edition McGraw-Hill., Boston, USA. Nickels, D. (2009). Effect of Training on Employee Performance. Retrieved on 20th March 2013 from http://blogs.payscale.com/compensation/2009/09/effects-of-training-on-employee-performance.html at 10:20 AM. Ormrod, J.E. (1999). Human learning (3rd ed.). Upper Saddle River, NJ: Prentice-Hall Politt, C., Laurence, E.L Robbins, S.P., Coutler, K.M. (2007). Management (11th ed). Pearson Prentice Hall, 2007. Sims, H.P. Jr., Manz, C.C. (1982). Social Learning Theory, Journal of Organizational Behavior Management, 3:4, 55-63.

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