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The Relevance of Katz's Human Skills and the Relevance of Taylors Four Principles of Management on the Work of the Manager You Interviewed

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The Relevance of Katz's Human Skills and the Relevance of Taylors Four Principles of Management on the Work of the Manager You Interviewed
The organisation in which the interview was conducted was with Blue Pumps International, and the manger is Mr James Davis.
A pseudonym will be used in this interview as it was completed by my previous manager and an old colleague of mine helped in the interview process.

The company is called Blue Pumps, it is a water pumps manufacturer and water product distributor for the Australasian market. All products are manufactured in China in their own manufacturing facility and componentry also coming from the US and Thailand.

Mr James Davis is the Managing director; he has been in the role for 5 years since taking over from his father John Davis who started the business 15 years ago.

The organisation currently has 20 staff, a medium sized business with each state having its own-based management and a distribution network of over 200.

Mr Davis gets involved in all facets of the business, anything from production meetings to sales budgetary meetings. He has the ability to be flexible and with experience in each department give a confident account and opinion.

His education is a degree in mechanical engineering and this coupled with years worth of hands on experience has given James good grounding to make conceptual decisions (complex business decisions).

His major strengths are his technical knowledge, ability to control manufacturing and inventory purchasing. Good inventory purchasing enabled Blue pumps to hold enough stock to prevent a price change for many years, giving them an edge over their competitors.

It is quite evident that James role in the business is heavily involved and hands on in each department, organising meetings with departments monthly to reassess or review the goals. With such frequent meetings, its quite relevant that James uses Katz Human skills as a major structure of his management style.

Mr Davis explains how human skills and technical skills play a major part in the every day workings of the business.
This has a strong



References: Darmody. P (2007). Henry L. Gantt and Frederick Taylor: The Pioneers of Scientific Management Peterson. T., Van Fleet. D (2004) The ongoing legacy of R.L Katz: An updated typology of management skills Robbins, S., Bergman, R., Stagg, I. & Coulter, M. (2008) Management (5th ed), pg 16, pg 45

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