TUFS case study 1

How effective is the partnership between IT and the business at Hefty Hardware? Identify the shortcomings of both IT and the business In the Minis case provided, we can understand that there are Communication issues between IT department and business delivery department at Hefty hardware. From this conversation we can clearly state that, the partnership between one department and another department in the entire organization is not very effective. There is no reliable progressive Plan with Hefty that can help decrease communication barrier and drive Business strategy and IT . From these symptoms we can clearly understand that Hefty is missing Solid Information systems Triangle There are some short comings of IT in this organization as Cheryl O Shea, VP of retail marketing and Glen Vogel COO mentioned in the conversation. The IT people don’t have enough knowledge about Functionality of the business. Which can be prominent backlog as IT people cannot relate their technical work with the business requirements which can cause longer time to deliver their technical development to deliver. These shortcomings can sometimes even because problems like unable to meet the expectation of some business strategies. In the business department there is a communication gap between the business and IT, which can be eradicated only through effective communication. The Business department in this scenario is unable to convey the functional requirements precisely as there is no proper techno functional group involved. Which has been pointed out by Glen and Paul in the present case study Business is expecting IT people to understand some cross functional jobs which might not even be the job responsibilities of IT people

Create a written plan for how IT and the business can work collaboratively to deliver the Savvy Store program successfully?

Collaboration
Business department needs to draft the requirements Of the Savvy store programs.