There are many characteristics associated with active support and the hotel model in relation to an individual’s support. With hotel support this would mean that the service users are spectators to their care. This is just a 'new' word for institutional care. The care which is provided for the service users would be tailored around staff instead of the service users needs. For example times allocated to each service user would go around its members of staff instead of meeting the times needed by the service user.
Using active support means that the service user is included in the all decisions made about their care and how it is given. It means thinking about the person in a holistic way - so their previous history, spiritual needs, physical needs and family are considered - likes and dislikes. Encouraging the service user to engage in different activities, which may promote independence.
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There are many practical changes that could be made within a service setting to promote an individual’s independence, support informed choices and improve quality of life.
To promote an individual’s independence, staff should encourage and support the service users to take part in social, economic and cultural activities and join networks in the community. Measures could be put in place to ensure that an individual’s independence is promoted. A service user may wish to be travel trained to visit a new club this would need to be followed up by staff. this would promote independence.
To support informed choices communication is the key. Using their preferred method, provide information in a way that is relevant and suitable for them. For example Braille, Easy Read, Audio, Large Print, DVD, what are the options available, support individual to experience the choices/possibilities available e.g. attend the daycentre, group meetings. improve quality of life buy doing