Veterinary Clinic Case Study Answers

Question 3 Because my previous experience was in the animal health industry, I find that majority of my issues were very similar to Cassie’s. Working for small businesses like veterinary clinics, they do not always have the resources to provide employees with the support or benefits that they need in order to have a sustainable life. Comparing our scenarios of when we enjoyed our positions, our relationships with our colleagues and managers were positive and productive. Having successful person-job and person-organization fit is a requirement in order for a veterinary clinic to operate successfully. As previously mentioned, there are long hours without breaks associated with a vet tech’s work schedule, therefore everyone needs to able to behave
This was my first veterinary technician position, I was eager to absorb as much information I possibly could. My employment with this clinic went on for about 4 years until I graduated from college and moved back to Fort Worth. In those 4 years, I acquired a “senior” veterinary technician position since I was one of the more tenured employees there. This position didn’t include a promotion or a salary increase, but was more of a verbal confirmation from the office manager and owner. I was in charge of delegating tasks throughout the day and training new hires. The owner was slightly OCD and had a preferred method in how we practiced and performed our tasks. When training new employees, my responsibility was to provide education and knowledge of how the owner and doctors preferred tasks to be completed. During my last year of employment with this clinic, it was clear that they needed to hire a titled managerial position as a lead veterinary technician. There needed to be clear boundaries of a hierarchy for newer employees. I had a few new hires who refused to acknowledge me when I was speaking because I did not hold a title, and therefore we were equals. I never thought of myself as being “above” my co-workers, but the owner and office manager selected me to prioritize the day and delegate tasks, along with verifying tasks were completed properly. Working in a college town, there is quite a bit of turnover as students come and go. Since I had held this position for 2 years already, I assumed I would be the recipient of the promotion. The office manager and owner made the decision to hire an outside employee to be our lead veterinary technician instead. Much to my surprise, this “veterinary technician” had absolutely no experience working as one, nor did she have any idea how the clinic runs. Confused with her credentials, I discussed my concerns with the office manager and