Walmart Reflective Essay

When I first joined Walmart about six year or so ago, I had to run my store like a mom and pa store. If you don’t know what that mean it is a small town store that runs off of old fashion know how. I would have customers coming into the store yell at me why did not carry an item from there country. My only replay to that at first was we are in America that is why. Them I notice that I was being close minded and need to capture that market that I was missing out on. Being a manager in south Florida area there are about five to seven different type of people from different areas around the world. I have Jamaican, Spanish, and etc so I needed to reach out to the comutinty.so I did through the Walmart’s store of the community program I was able
20 that social media will be a key determinant of what local stores carry in the future. "We're analyzing social information from the neighborhood area of each store to figure out how the interests of that community should dictate what we carry in that store," he said. (Jack Neff October 03, 2011) Not only are the emails a new program but now every Walmart store has its own local Walmart Facebook page that is control by store management. That mean the department managers in bakery can post pictures of new cakes they are making. Zone managers of produce can snap picture of fresh dragon fruit. This also allows for assistant manager and store managers to see what the customer think about their stores. I know I use to see people posting about my lines being too long in the store so I hire no cashiers and at peak times I also jump on a register to help the customer love seeing me at the front line help. They will even wait longer just to get in my lane to speak to me. This is very competitive time these commercial application intended to support the corporate use of social media marketing are help our everyday work