IT Strategic Plan, Part 1
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24 January 2015
Business Statement
Wobbly Wheels (WW) Distribution Company has been in operations for over 60 years specializing in transportation and distribution. Their headquarters is in Wilmington, Delaware and currently has 6 distribution terminals in major cities along the Mid-Atlantic region. WW runs 24 hours a day, 7 days a week with 100 vehicles and 400 employees.
This company operates in a highly competitive business environment and growth has been stagnant due to slow economy. The president, of WW, wants to see a 5% growth every year along with a 5% decrease in expenses. Currently they are running a profit of 4% with the $39 million a year revenue.
Business Strategic Objectives
WW has several strategic objectives that will that are consider important for the future health of the business. The ones mentioned were as followed:
To provide the customers with warehousing service to reduce delivery time by having products availability locally. Improve the percent of loaded miles in their fleet which will reduce the cost of delivery and pick up will be coordinated at the same time in the same geographic area.
To track the whereabouts of freight in the terminal and on the fleet vehicles in order to provide an accurate delivery date and time to the customers.
To have improved driver and vehicle accountability to stay in compliance with federal and state regulations. Have drivers update their work/driving hours several times throughout the day according to these requirements and have fleet vehicle maintenance get scheduled 7 days before required safety check of every 10,000 miles.
IT Vision & Mission Statement
The IT Department, at WW, mission and vision is to be number one in transportation and distribution facilities in the Mid-Atlantic region. WW wants to be known for its reliable on time delivery and pickup, professional staff support, and affordable shipment