You need to know and understand all the concepts and be able to apply all of them with examples for this test. Think of examples relating to public speaking and to life in general.
The test will consist of multiply choice, short answer, true/false and an essay question.
This is a guide to direct your study. Not an end all to what could be on the test.
Chapter 1: Intro to Comm. and Interpersonal Processes
Dance’s Helical and Berlo’s Models – be able to give an example and explain the various parts of the respective models.
Characteristics of successful public Speakers
3 Fundamental principles of communication
Communication is a process
Levels of communication
Chapter 2: Interpersonal and listening
Six Types of Listening – know definitions and examples of each
Intrapersonal processes – Types of intrapersonal communication
How to improve listening skills
Chapter 3: Audience Analysis
Psychological, demographical and situational audience analysis
Definitions and examples for BAV, demographics and what to expect from the situation.
Effective and ineffective public speakers
How to gather information about the audience
Chapter 4: Organization
Organizational Patterns including Monroe’s Motivated Sequence
Primacy and regency
Detailed outline structure and facts about various components
Chapter 5: Delivery
Methods of Delivery
Vocal and Physical elements (vocal fillers and silence)
Environmental and Situational Elements
Functions of Delivery
Chapter 6: Outlining Your Presentation
Types of outlines
Additional definitions associated with outlining
Chapter 7: Beginning and ending your presentation
Elements of the introduction
Elements of the conclusion
Chapter 11: Your informative presentation
Principles of informing
Clarity, simplicity, credibility and interest.