Joseph Silvas
BSA 375
August 20, 2012
Denis Brooker
Service Request
Information systems are constantly evolving as technology evolves. The evolution of information systems helps improve the tools that companies have at their disposal, creating a more effective workplace. Deciding when and how to improve an existing information system is not something that can be done easily. It takes time, careful analysis of the existing information system, proper design, and proper implementation to insure an effective new system. Riordan Manufacturing Riordan requires a new information system for the HR department. The service request specifies that existing HR tools be integrated into a single application. Expected results are to define the business requirements for the development of the HR system, detailed design and project implementation plan, and completion of project within 6 months. Like previously iterated the design and implementation process is not simple and will require three separate papers to completely outline. For the purpose of this first paper we will discuss what key stakeholders in Riordan Manufacturing to gather requirements from, the information gathering techniques and systems analysis tools for the project, key factors to help ensure the information required for the project is gathered successfully, project scope, and project feasibility. The first step when starting a project is to gather the business requirements. The business requirements will give the project a goal. The business requirements statement does not go into the technical aspects of the project such as how the project will be accomplished but will give the overall goal of the project. The business requirements are important because it is what Riordan is expecting to get out of the project. In order to get the most out of the business requirements it is best the JAD (Joint Application Design) method is used. There are many advantages to the