include customer letters of complaints . Many different types of customers are dealt with in the travel and tourism Industry; therefore the complaints that are faced can vary. Customers can complain by written a letter ‚ which is very common .letters should be dealt with by looking at the problem ‚ solving it and relying to the customer and hopefully they are satisfied and will remain a customers . customers may also complain through spoken word which is the most common form of complaints. Spoken
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To the Store Manager of Office Shop: I am writing to express my concerns about a recent incident I experienced at your store. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip at Office Shop‚ which took place on January 28‚ 2054 at approximately 6:12 p.m. While shopping‚ I asked an associate for assistance getting a large box of office paper from a top shelf‚ as it was too high for me to reach without help. The associate
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including an important amount of frozen food instead. Not only have these facts undermined the quality of the food‚ but it will also affect the health of our personnel in the long run. Secondly‚ there have been several complaints regarding the cleanliness of the dining facility. These complaints were previously reported several times‚ but your company has always argued that it lacks personnel since some of them left the company. This seems to be a major problem‚ since it has been reported a plague of cockroach
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Dumbledore‚ The Principal‚ SMK Jalan Tiga‚ 43650 Bandar Baru Bangi‚ Selangor. Dear Sir‚ UNSATISFACTORY CONDITIONS AND SERVICES AT THE CANTEEN On behalf of the students of SMK Jalan Tiga and as Head Prefect of the school‚ I would like to lodge a complaint about the reference of the above. 2. First and foremost‚ the cleanliness of the canteen is found wanting. The premises are filthy. The workers do not clear the garbage can and rubbish daily. This is very unhygienic and unsanitary. As a result‚ there
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21/25 Forbleu Petite Soufriere Commonwealth of Dominica 17th January 2014 The Manager Dominica Solid Waste Management Federation Drive Goodwill Roseau Commonwealth of Dominica Dear Sir COMPLAINTS OVER GARBAGE COLLECTION IN THE PETITE SOUFRIERE AREA I wish to express how disappointed I am in the garbage collection schedule in my community. The collection of garbage is a necessity in every community which must not be ignored or toyed with
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Dear Sir‚ On behalf of the students of 5 Amanah‚ I would like to lodge a complaint about the school canteen. 2. First and foremost‚ the food served is not covered and many flies can be seen hovering over the food. This may lead to food poisoning. Moreover‚ the canteen also serves stale food. The ‘nasi lemak’ turns bad by the time the upper forms have their recess. Last week‚ a few of us had diarrhoea after consuming food from the canteen. 3. Apart from that‚ the food is also too expensive
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Malaysia. 11 OCTOBER 2009 Profesor Datuk Dr. Ahmad Yusoff Bin Hassan The vice Chancellor‚ Hang Tuah Jaya‚76100‚ Melaka‚ Malaysia. Dear Sir‚ Unsatisfactory cafetaria On behalf of the students of FKEKK‚ I would like to lodge a complaint about the cafeteria. 2. First and foremost‚ the food served is not covered and many flies can be seen hovering over the food. This may lead to food poisoning. Moreover‚ the cafeteria.also serves stale food. Last week‚ a few of us had diarrhoea
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Consumers’ complaint behaviour. Taxonomy‚ typology and determinants: Towards a unified ontology Received (in revised form): 16th August‚ 2003 Dominique Crie ´ is Professor of marketing at the University of Sciences and Technologies of Lille‚ in the Business Administration Department (IAE). He manages the postgraduate degree course: statistical specialisation for marketing databases. He is also a marketing consultant and statistician‚ member of the Association Francaise de Marketing and of the
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Due to this apparent false advertising‚ I asked the front desk receptionist‚ Ms Patsy DeBuck‚ if I could talk with the manager. She informed me that you were at a conference and would not be back until Monday‚ and she advised that I send you a letter with my concerns. Although there is no way to make up for my very
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of good quality‚ and I’m normally pleased with your products. I don’t look to go to a new company but just to make sure the problem is solved. I look forward to hearing back from you as soon as possible so that we can act upon this solution. Customers should be treated right so I do expect to hear from you guys very soon thank you. Sincerely‚ Stanley Kowalski c.c.
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