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    Crm and Its Affectiveness

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    Chapter 1 INTRODUCTION This chapter will offer an introduction of the preferred topic for dissertation. Firstly presented is the background of the subject‚ where it will be given its shape. The problem discussion will be presented next‚ where discussion of the research area will be specified. Upon expounding the problem discussion‚ the research purpose and the outlined questions to elucidate the purpose will be presented. To conclude‚ the scope and the limitations to the dissertation will be

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    Contents Executive Summary 2 Company Background 3 Issues Faced 6 Competitor Analysis 7 Porters Five Force Model 9 PEST Analysis 13 Factors responsible for Dialog’s Decline 16 Strategies 19 Strategies implemented by Dialog 20 SWOT Analysis 23 Conclusion 25 Reference 26 Executive Summary Dialog Telekom PLC is a Malaysian based MNC functioning in Sri Lanka. It has been the market leader in the telecommunication industry up to the year 2007. But the

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    BACKGROUND: Family support: Sunil Bharti Mittal‚ born October 23‚ 1957 is an Indian businessman. He is the chairman and managing director of the Bharti group. The $4.5 billion turnover company runs India’s largest GSM-based mobile phone service. Sunil’s father‚ Sat Paul Mittal‚ an MP‚ was always in public life. It was Sunil who started in business (making cycle parts in Ludhiana‚ India) in 1976 at the age of 18 with borrowed capital of Rs 20‚000.The son of a politician‚ Sunil Mittal is a Punjabi

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    Communication

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    Chapter-1 Introduction 1.1. Executive summary The project aims at studying the customer satisfaction of Reliance communication .The project consists of five sections ‚in which first section deals with introduction and objectives of the company .the second section deals with the study of concept of customer satisfaction it’s importance‚ scope and previous researches on customer satisfaction by various authors .the third section deals with the research methodology

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    “Role of CRM in Telecom Sector” Sheetal Singla MBA‚ Phd* Asst. Professor BGIET‚ Sangrur Background: This research paper is on the “Role of CRM in Telecom Sector”. The report begins with the abstract of Role of CRM in Telecom Sector‚ History of telecom sector & the Introduction part. This report also contains the basic marketing strategies used by various telecom service providers.In today’s world of cutthroat competition‚ it is very essential to not only exist but also to excel in the market

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    Capital Structure of Firms

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    Introduction – Gist of major theories on capital structure: By way of a conventional start‚ perhaps it would be worth our while to look at what "capital structure" actually means. In broad terms‚ it is essentially the firms ’ mix of debt and equity – but it would be wrong to assume that this is all there is to it. These two terms belie the complexity that lies beneath‚ from the viewpoint of the decisions that any firm must take - that is to say‚ what kind of debt and which type of equity. Capital

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    PROJECT REPORT ON A COMPARATIVE ANALYSIS OF RELIANCE PCO BUSINESS WITH OTHER SERVICE PROVIDERS AT RELIANCE COMMUNICATIONS LTD. Under the guidance of Prof. Swapan Das Gupta (Session: 2006-08) PREPARED BY Roll No. Name Section Group No. 42 Mr. Lalit Jain F8 03 20 Mr. Anurag Singhal 44 Mr. Manu Jha 43 Mr. Manish 27 Miss. Banish Razdani INDIAN INSTITUTE OF PLANNING AND MANAGEMENT‚ NEW DELHI CONTENTS 1. Company Profile 7

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    facebook password of your account in the space provided and Click "Continue" button. 11.Next in "Sms activation" page‚you can "choose your country". 12.Next you can "choose the mobile carrier". (If your simcard network is "Airtel"‚then you should choose "Airtel"‚ if your network is not mentioned in the list‚you can choose the option "Other carrier") 13.Follow the message 1.If your network is in the list. by clicking the listed carrier you will get the following Message.

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    Department‚ Citizens and Panchayats‚ the Ministry of Panchayati Raj had commissioned a comprehensive study covering all States and UTs. As the next step‚ Business Processing re-engineering (BPR) required to usher into an ICT era in Panchayats has been worked out in details for all the states. Based on the ISNA and BPR‚ Detailed project reports (DPRs) for each of the States/UTs have been prepared. State Reports have also been consolidated

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    Customer Satisfaction

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    number of problems in the library that make dissatisfy their customers like bad network connection‚ less number of computers‚ less number of periodicals and documentation. Recently BDU introduce various measures including structural change such as BPR to improve their service profile in

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