Sample Assignment Assignment front sheet Qualification Unit number and title Pearson BTEC Level 5 HND Diploma Business Unit 3: Organisations and Behaviour Student name Assessor name Date issued Completion date Submitted on 11th March 2013 4th April 2013 Assignment title OB1: Culture and Management Style (1 of 3) Learning Outcome Learning outcome Assessment Criteria In this assessment you will have the opportunity to present evidence that shows you are able to: Task no. Evidence (Page
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complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer service means providing services that customers did not even know they wanted‚ but are delighted to find are provided. Identifying Customer Needs Effective customer service involves satisfying customer needs‚ so the first step is to find out what these are. All customers contact a business because they want something. Businesses use several
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Unit 4- E1+D1- Under the Health and Safety at Work Act of 1974 employers must meet certain rules to make sure everyone in the place of work is safe. It also means employees have to be careful that there are no risks of injury to anyone. In a childcare setting the Health and Safety Act states "buildings should be in good condition and designed with the safety of users in mind‚ buildings and surroundings should be clean and safe and equipment must be safely used and stored." As practitioners‚ everyone
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Queensmead School BTEC Level 3 Subsidiary Diploma in Business Unit: 3 Introduction to Marketing ( Pass criteria) HELPSHEET Task (P2) Describe the constraints and limitations under which marketers operate‚ making use of examples to explain your point. Grading Tip: Try to find examples where these laws have been contravened (broken to any degree). Useful websites are those belonging to Trading Standards and the Advertising Standards Authority. Breakdown of task: With
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Explain why functional areas are important to a business? A business’s functional areas are the departments depending upon the company’s management structure that manages the main functional areas of business in a company. Most businesses share the main functional areas in common. Some functional areas are marketing‚ accounting‚ customer service‚ and human resources. There may be other functional areas such as but not restricted to international business and research and development. Analysis: It includes
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in a business environment 1. In relation to your current business environment (or one that you are familiar with)‚ identify at least two different types of information technology that may be used when completing work tasks. Spreadsheets Database Word processing 2. What are the benefits to businesses (and others) of using information technology for doing work tasks? The IT allows us to process a greater level of work in a shorter period of time‚ which leads to business being
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* LO2.1‚2.3 compare different leadership styles used in selected organization and assess similarities and dissimilarities of management style applied in such organization * INTRODUCTION * .Define the leadership and leadership styles. * Define the leadership Leading is the process of influencing people to work towards a common goal. The essence of leadership dynamic process in a team where one individual influence the others to contribute voluntarily to the achievement of group task
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NVQ in Business Administration Level 2; Unit 3: Work in a business environment Learning outcomes: 1.1 – 5.2 Unit 3: 1.1: Describe what is meant by diversity and why it should be valued. What is meant by diversity is that even if someone may be of the same species there will always be differences in their appearance‚ their personality‚ their beliefs and many other differences. The reason as to why it needs to be valued is because without any form of diversity then everything would
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director of a local company who is looking to buy trainers for both men and women. First I need to plan the meeting so that he doesn’t appear to be inexperienced as he is new to this job. Time of meeting: 10.30 am on 25th November 2015. Venue: in the business board room. Booking arrangements: send the details through to the customer and inform key staff members included in the sales meeting. Resources for the sales meeting: - The range of trainers including personalized ones that they sell and the
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Chapter 4 accounting for merchandising BUSINESSES Problems P4–1 1. AQUA CO. Income Statement For the Year Ended June 30‚ 20Y8 Revenue from sales: Sales $ 3‚625‚000 Less: Sales returns and allowances $ 37‚800 Sales discounts 20‚200 58‚000 Net sales $ 3‚567‚000 Cost of merchandise sold 2‚175‚000 Gross profit $ 1‚392‚000 Operating expenses: Selling expenses: Sales salaries expense $ 388‚800 Advertising expense 45‚900 Depreciation expense—store equipment 8‚300
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