1. RESEARCH TOPIC: Impact of Training programs its effect on ROI in banking industry in Jaffna in Sri Lanka 2. INTRODUCTION : Training & Development is the field which is concerned with organizational activity aimed at bettering the Performance of individuals and groups in organizational settings. There is currently a great deal of discussion on calculating the return on investment (ROI) in Training. ROI is important because it helps to understand whether the training has had an effect on the
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Chapter 1: Introduction 1.0. Introduction The term “foreign exchange” basically refers to buying the currency of one country while selling the currency of another country. All nations have their own‚ different kinds of money (currency). This has existed throughout the ages‚ probably since the time of the Babylonians. As trading developed between nations‚ the need to convert one kind of money to another also developed. This is how a formal system of foreign exchange arose. As trade between
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AUTHOR DETAILS |Title of the Paper (Finance) |The Impact of Monetary Control Techniques used on Banking Sector | | | | |Name of Author |Mr. Arvind R. Gajakosh | | | City College
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Current affairs in banking sector 2014-15 (with reference to Reserve Bank of India) Under the guidance of Prof. Mrs.Priyanka Meaning of bank: A bank is a financial intermediary and money creator that creates money by lending money to a borrower‚ thereby creating a corresponding deposit on the bank’s balance sheet. Lending activities can be performed directly by loaning or indirectly through capital markets. Meaning of banking: “Banking " means the business of receiving money on current
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DEPLOYING THE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IN RETAIL BANKING A Research Paper Company: HDFC Retail Banking‚ India. Submitted By ANIL KUMAR DEVARAKONDA (111-00-2004) DATE: August 21st‚ 2011 COURSE: MKTG 510 – Electronic Commerce INSTRUCTOR: PROFESSOR GEORGE EDEH UNIVERSITY OF NORTHERN VIRGINIA 7601 LITTLE RIVER TURNPIKE‚ ANNANDALE‚ VA 22003 Abstract This research paper attempts to conduct a study of deployment of Customer Relationship Management (CRM) best practices
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OF CURBING FRAUD IN THE BANKING SECTOR. BY ESSIEN NSIKAK U. A RESEARCH PROJECT SUBMITED TO THE DEPARTMENT OF ACCOUNTING‚ COLLEGE OF BUSINESS AND SOCIAL SCIENCES‚ COVENANT UNIVERSITY‚ OTA. IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE AWARD OF BACHELOR OF SCIENCE (B.sc) DEGREE IN ACCOUNTING. CERTIFICATION I certify that this project titled “The Analysis of the causes and measures of curbing fraud in the banking sector” was carried out by ESSIEN
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Vodafone UK Customer Satisfaction Introduction In the business industry‚ it is important to gather customer to make the product and services sold. Therefore‚ keeping a customer is difficult in the business when it is in the starting stage. A business will find it harder to find prospective and loyal customer when operating abroad. And because of the economic problem that many countries are facing now‚ another challenge was revived; how to keep the customer? The Customer Satisfaction
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INTRODUCTION Before discussing the structure‚ conduct and recent performance of the UK banking sector‚ it is useful to provide an insight in the recent global financial crisis caused by the sub-prime mortgage crisis initiated in the US and underline its effects on the banking industry in the UK. It all started with the collapse of the housing bubble in the US‚ as borrowers were no longer able to meet their financial obligations and as consequence many of these subprime mortgages became default and
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| Best Practices in Measuring Customer Satisfaction. | Week 3 Assignment | Nicholas B. Fannings 5/20/2012 GM 588Professor K. Mayberry | Customer satisfaction has long been an industry focus as a measure of managerial strength and company profitability (Kelsey & Bond‚ 2001). The satisfaction of the customer is essential to the success of a company. There are many ways for organizations to determine how satisfied their customers are with specific products or services. Although
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Pakistan Banking Sector: The Need for Second Tier of Reforms Dr. Shamshad Akhtar Governor‚ State Bank of Pakistan Pakistan Banking Association‚ U.K 12 November 2006 Introduction 1. Banking sector of Pakistan has been transformed within a short period of 5 years (CY2000-05) from a sluggish and government-dominated sector to a much more agile‚ competitive and profitable industry. Speed and sequencing of banking sector transformation and its role in promoting economic growth is now a leading story
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