Customer Satisfaction of Nokia Mobile Project Abstract The main objective of the project is to study the satisfaction levels of customers‚ Product awareness and Consumer Behavior with reference to NOKIA mobile handset users. Nokia has played a pioneering role in the growth of cellular technology in Pakistan‚ starting with the first-ever cellular call more than a decade ago‚ made on a Nokia mobile phone over a Nokia-deployed network. Nokia started its Pakistan operations in 2000
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Lecturer Department of Business Administration East West University Subject: Submission of the Internship report “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited” DearSir: It is an honor and great pleasure for me to submit my internship report on “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited in Bangladesh”An Study on PRIME Bank Ltd.” in a professional way. I am
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Quality‚ Customer Satisfaction and Loyalty Programs on Customer’s Loyalty: Evidence from Banking Sector of Pakistan. Samraz Hafeez SZABIST Islamabad‚ Pakistan. Bakhtiar Muhammad Faculty Member SZABIST Islamabad‚ Pakistan Abstract Top organizations know that the road to success runs through their customers. Hence in today’s world‚ the companies who do not provide value to their customers bring an opportunity for the competitors to steal these customers. Same rule applies in banking sector hence this
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Two – Day Workshop on “Art Of Selling” The Department of Management Studies had organized a Two – Day Workshop on “Art Of Selling” on 25th & 26th March 2013. Inauguration of the program happened at Seminar Hall 2‚ presided over by the honourable Chairman of Reva Group of Institutions Sri. P. Shyamaraju‚ Dr. R.P. Reddy‚ the Principal‚ RITM‚ Dr. Dhanamjaya‚ Dean-Student Affairs. Dr. S.Ramu‚ Professor at S.P. Jain Institute of Mnagement‚ Mumbai was the resource person and the Chief Guest of
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Relationship between Customer Satisfaction and Customer Loyalty Loyalty is the direct result of customer satisfaction which is greatly influenced by value of services provided to the Customer. It is believed that with the Customer Loyalty‚ the company can achieve profitability and continuous growth. According to an article “Zero Defections: Quality Comes to Services”‚ it indicated that a 5% increase in customer loyalty can produce profit increase from 25% to 85%. In this part‚ we will discuss
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Banking sector Module name Research Skills Analysis Module code BM6914 Lecturer name Dr. Nicole Gross Submission date 23.04.2014 Number of words 4700 Sham Kamat 1769158 CHAPTER 1 – INTRODUCTION 1. INTRODUCTION The Purpose of this study to investigates relationship dimensions and studies the differences in perception o f customers with respect to services provided by five Indian banks. The
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Old Navy and Piperlime. Every day‚ Gap Inc. looks for new ways to connect with customers around the world‚ providing value to their shareholders and to make a positive contribution in the communities where Gap Inc. does business. Gap Inc brands have a simple‚ common purpose: "to make it easy for people to express their personal style" (Gapinc.com 2007). Gap Inc. constantly evolves each brand to better meet their customers ’ needs through innovative and inspiring design; through convenient and engaging
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the Vietnamese Banking Sector with special reference to Corporate Governance DISSERTATION Of the University of St. Gallen‚ Graduate School of Business Administration‚ Economics‚ Law and Social Sciences (HSG) to obtain the title of Doctor Oeconomiae submitted by Bao Toan Tran from St. Gallen Approved on the application of Prof. Dr. Martin Hilb and Prof. Dr. Rudolf Grünig Dissertation no. 3412 Hoa Sen Design - Saigon‚ 2008 Analysis of the Vietnamese Banking Sector with special reference
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Bajaj Pulsar is a motorcycle brand owned by Bajaj Auto in India. The two wheeler was developed by the product engineering division of Bajaj Auto in association with Tokyo R&D [1] and later with motorcycle designer Glynn Kerr. Currently there are five variants available‚ with engine capacities of 135 cc‚ 150 cc‚ 180 cc‚ 200 cc‚ and 220 cc. Previously it was also offered with a 200 cc DTS-i oil cooled engine‚ which now has been discontinued. Instead a new version Pulsar 200NS was launched in 2012.[2]
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Global Research Sector Saudi Arabia Saudi Arabia Banking Sector Biggest beneficiary of the economic boom... September 2006 Global Investment House KSCC Sector Research Souk Al-Safat Bldg.‚ 2nd Floor P Box 28807 Safat .O. 13149 Kuwait Tel: (965) 240 0551 Fax: (965) 240 0661 Email: research@global.com.kw http://www.globalinv.net Global Investment House stock market indices can be accessed from the Bloomberg page GLOH and from Reuters Page GLOB Omar M. El-Quqa‚ CFA Executive Vice
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