“Employee Satisfaction in Kotak Mahindra” Certificate This is that the project titled “Employee Satisfaction in Kotak Mahindra” is an academic work done by “Amit kumar shah” submitted in the partial fulfillment of the requirement for the award of the Degree of BBA from MAIMS .It has been completed under the guidance of MR. JAGAT JYOTI BARUA . We are thankful to Kotak Mahindra for having allowed our student to undergo project work training . the authenticity of the project work will be examined
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Measuring job satisfaction: The definition of job satisfaction is a positive feeling about a job resulting from an evaluation of its characteristics. A job is more than just shuffling papers‚ writing programming code‚ waiting on customers. Job requires interacting with co-workers and bosses‚ following organizations rules and policies‚ meeting performance standards‚ and the like. The two approaches to this study are popular. The single global rating is a response to one question‚ such as “all
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JOB SATISFACTION OF EMPLOYEES IN BANKING SECTOR A comparative analysis among six Banks Chapter 1: Introduction of the Study 1.1 Introduction: With the opening up of the economy of Bangladesh‚ a dramatic change has been observed both in manufacturing and in service sectors. This has brought higher employment opportunities
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Attitude Survey PSY/475 Attitude Survey Attitude Surveys are used to provide beneficial information concerning the understanding and viewpoints on specific encounters‚ experiences‚ and ideas. Attitude Surveys can be used to measure views on contemporary issues such as customer service‚ academic experience‚ child abuse‚ alcoholism‚ spousal abuse‚ sexual harassment‚ eating disorders‚ marital inequality‚ etc. While creating a Attitude Survey‚ I chose to examine the satisfaction of college graduates
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NUST BUSINESS SCHOOL Research Paper Title of the topic: Economic Survey and Consumer Analysis Subject Coordinator: Mr. Imran Said Group Members: Ann-ul-Huda Bostan Muhammad Manzoor Zain Hassan Durrani Class: BBA 2K8 – C Course Title: Micro Economics Date: January 19th‚ 2009 At U-Fone “It’s all about U” Acknowledgements We are indebted and grateful to Almighty Allah who gave us knowledge‚ motivation and strength for the completion
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Using Qualtrics Survey Software‚ an electronic survey was created to conduct an evaluation on the effectiveness of an intervention video. The survey design was a combination of a pre-post test‚ with addition of a retrospective pre-assessment design. Facebook and personal networks were the source of recruitment. Multiple Facebook messages were posted on the main page as well as on specialty groups. As an incentive‚ one dollar would be donated to a non-profit organization for every survey completed. For
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Congruency on Customers ’ Emotions and Satisfaction Ingrid Y. Lin & Anna S. Mattila a a b School of Travel Industry Management‚ University of Hawaii at Manoa‚ Honolulu‚ Hawaii‚ USA b School of Hospitality Management‚ The Pennsylvania State University‚ University Park‚ Pennsylvania‚ USA Published online: 15 Oct 2010. To cite this article: Ingrid Y. Lin & Anna S. Mattila (2010): Restaurant Servicescape‚ Service Encounter‚ and Perceived Congruency on Customers ’ Emotions and Satisfaction‚ Journal
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htm IJQSS 1‚1 Service quality‚ customer satisfaction‚ and behavioral intentions in fast-food restaurants Hong Qin and Victor R. Prybutok Information Technology and Decision Sciences Department‚ College of Business Administration‚ University of North Texas‚ Denton‚ Texas‚ USA Abstract Purpose – This study aims to explore the potential dimensions of service quality‚ and examine the relationship among service quality‚ food quality‚ perceived value‚ customer satisfaction and behavioral intentions in fast-food
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THAT INFLUENCE EMPLOYEE’S JOB SATISFACTION IN HOTEL INDUSTRY CHAPTER 1: INTRODUCTION 1.0 INTRODUCTION This research is focusing on examine the factors that influence employee satisfaction in hotel industry. Employee satisfaction is one of the vital elements for a hotel to be success in future‚ it would help to gain the competitive advantages among competitors. The purpose of chapter one is to investigate the various factors that can affect employee satisfaction in hotel industry. Those factors
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Filling out the Personal Time Survey I found out that I have only 11 hours per week to study! I must admit that to be on the safe side I overestimated the amount of spare time‚ but still it seems too little to me. So I have to make a plan about saving more time‚in order to be able to follow two courses per term. After thinking about it for some time‚ I decided that my three personal strategies to avoid stress and lack of time will be: Saving as much time as possible Analyzing how I spend my time
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