Report On Distribution Channel Of Airtel Prepaid In Bhubaneswar PGDM‚ Section – A‚ Batch: 2011 – 2013‚ Term – III Submitted to: Prof. S. Panda By Avik Mitra (11DM010) Arnab Mondal (11DM027) Ayan Mukherjee (11DM53) Acknowledgements We are immensely thankful to Prof. S. Panda for giving us this project and to Mr. S. K. Pattnaik‚ the distributor’s manager at Hindusthan Agencies‚ Rasulgarh and Mr. Kritinath Tripathy‚ Marketing Manager‚ Bharti Airtel for sharing their valuable information
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INTEGRATING SERVICE PARAMETERS – BSCS AND SIEBEL CRM Table of Contents 1 Overview 3 2 Types of Service Parameters 3 3 CRM Products Definition 3 4 BSCS Products Definition 3 5 Integration 4 1 Overview Products or services may be configured with some parameters or attributes using which a generic service can be made specific while ordering‚ e.g. a generic product “Missed Call Alert” can be configured with one parameter which can have different values like “no
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thankful to authority of Airtel & Vodafone for providing me the information. CONTENT 1. Acknowledgement 2. Contents 3. Declaration 4. objectives of the study 5. introduction of the topic • Telecom sector in India • Airtel • Vodafone • Background • Company profile of Airtel • The magic • Comparison between marketing strategy of Bharti Airtel and Vodafone 6. Research
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SECTORS” SUB THEME: CRM - AN EFFECTIVE TOOL IN INSURANCE SECTOR INTRODUCTION Developing close‚ co-operative relationship with customers is more important in the current era of intense competition and demanding customers‚ than it has ever been before. CRM is a strategy that can help them to build long-lasting relationships with their customers and increase their profits through the right management system and the application of customer-focused strategies. CRM is a combination of policies
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On Premise and Client/Server CRM Applications In the early days of CRM (the term was originally coined in 1992 when customer service and sales force automation were first automated and paired) the only delivery model available was client/server-based software. In this model the company purchased the licensed software and bought the hardware to operate it on. These systems‚ which as still in use today‚ place the burden on IT staff to install complex hardware and software programs in-house and deal
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- METRO CASH & CARRY VIETNAM - THE CRM PIONEERING APPLICATOR IN VIETNAM MODERN STORE SYSTEM Nguyen Kim Hai SID: 106506 MBAV5652. Advanced Marketing Columbia Southern University CITC‚ Vietnam Professor Larry Richard Williams Jun 12‚ 2006 ABSTRACT: Vietnam ranking 3rd behind leader India and Russia in by A.T. Kearney’s 2006 Global Retail Development Index (GRDI) forecasting an extreme fierce competition in domestic market when global giant retailers Wal-Mart
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Leading Turkish Airline Manages All Agency Activities Thanks to New CRM System Pegasus initially began using Microsoft Dynamics CRM to manage the activities of sales representatives. Thanks to its strong infrastructure‚ the company quickly expanded the area of Microsoft Dynamics use in order to manage all agency relationships and respond to unscheduled charter flight requests coming from different channels. Business Needs Pegasus is expanding its operations with each passing day‚ while investing
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Successful CRM: Turning Customer Loyalty into Profitability By Bob Thompson CEO‚ CustomerThink Corporation Founder‚ CRMGuru.com [pic] October 2004 Compliments of: [pic] Copyright © 2004 RightNow Technologies. All Rights Reserved. Executive Summary Customer relationship management (CRM) gained recognition in the mid-1990s‚ primarily driven by its perception as information technology (IT). However‚ not enough attention has been given to the fundamental drivers of CRM success:
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The American poet‚ E. E. Cummings wrote verses with an experimental style that presented romantic attitudes‚ and also dabbled in playwriting and painting. His poems crafted physical objects that show a fresh way of looking at reality. Cummings’ unique style of romantic transcendentalism is innovative‚ modern and visual. The visual aspect was unusual to other poets at the time he debuted. The way his poems are laid out on the paper are important‚ as was the unusual way he used punctuation and capitalization
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Prudential ICICI has powered a major CRM drive‚ and is looking to build a completely automated system‚ which will enable the customer to virtually �’serve himself’. The project has been tagged as a �’Self Service Monitor’ solution‚ that will run 24×7‚ removing a substantial load from the company’s call based support center. �’Self Service’‚ will effectively allow customers to log on to Prudential ICICI’s website remotely‚ and check the complete status of their complaints‚ without going through the
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