Primary and secondary sources are ways in which data can be retrieved. As Serakan (2006) stated‚ “Primary data refer to information obtained by the researcher on the variables of interest for the specific purpose of the study”. Various evidence suggesting to what methods of primary research can be conducted and which are most effective for the previously mentioned problem description are stated in this chapter. In the article ‘Data Collection: Primary Research Methods’‚ Christ (2009) wrote that‚
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GLOSSARY.............................................................................. Pages APPENDIX A - DOA Leadership Core Competencies ................. Page APPENDIX B - DOA Employee Core Competencies ................... Page APPENDIX C - New Employee Orientation Check List .............. Page APPENDIX D - Sample New Employee Orientation ................... Pages APPENDIX E - Team Building Principles .................................. Page APPENDIX F - Meeting Skills .............................
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SWOT ANALYSIS AND ORGANIZATIONAL DEVELOPMENT IN THE NIGERIAN PUBLIC SERVICE BY IBRAHIM MOHAMMED LAWAL SWOT ANALYSIS AND ORGANIZATIONAL DEVELOPMENT IN THE NIGERIAN PUBLIC SERVICE ABSTRACT The public service in Nigeria has suffered setbacks which are largely attributed to ineffective and inefficient management. The general poor service delivery of public service organizations can be attributable to the inability of these organizations to develop proper
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Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years ’ experience‚ Emerald Group Publishing is a leading independent publisher of global research with impact in business‚ society‚ public policy and
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Public Sector Initiatives: Coping with the waves of New Public Management: While the whole world chose to switch over to the New Public Management paradigm from traditional public management‚ in order to ensure good governance‚ improved management‚ social cohesion‚ efficient service delivery and confidence in public entities‚ Bangladesh‚ with no exception‚ initiated reform efforts aligned with NPM model to transform the inefficient‚ wasteful and unresponsive bureaucracy into an dynamic one from all
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Discussion The experiment’s results have shown that the participants had no major difficulty in retaining 6 and 9 digit information……….. Measures of working memory capacity reflect both memory processes and executive attention‚ whereas traditional measures of short-term memory reflect primarily memory processes such as grouping‚ chunking‚ and rehearsal. In the digit-span task‚ the participants were shown a list of digits‚ and afterwards were asked to recall them in order by writing down
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Result Based Management is a concept which dates back to the 1950s when Peter Drucker introduced the concept of management by objectives and its principles. Local authorities have failed to adopt and implement the Result Based Management Concept due to various challenges which include amongst them inadequate finance and human resources‚ resistance to change‚ poor communication channels‚ unrealistic budgets‚ poor management system‚ location of ownership‚ negative attitude and resistance to technology
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Problem Statement Recruitment and retention of Chief Executive Officers has been at the heart of businesses since the 1980’s according to Fulmer. However escalating executive compensation has limited the abilities of some businesses to recruit and retain employees. According to Fulmer the problem began over time with companies willing to hire from outside the company which in turn creates “greater demand for external hires to more job opportunities for sitting executives” (Fulmer 2009). With
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BANKING: COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE SECTOR BANKS INTRODUCTION: The economic reforms in India started in early nineties‚ but their outcome is visible now. Major changes took place in the functioning of Banks in India only after liberalization‚ globalisation and privatisation. It has become very mandatory to study and to make a comparative analysis of services of Public sector Banks and Private Sector banks. Increased competition‚ new information technologies and thereby declining
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The Importance of Customer Satisfaction in Relation to Customer Loyalty and Retention by Harkiranpal Singh May 2006 UCTI Working Paper WP-06-06 The Importance of Customer Satisfaction in Relation to Customer Loyalty and Retention Harkiranpal Singh Asia Pacific University College of Technology & Innovation Technology Park Malaysia Bukit Jalil‚ 5700 Kuala Lumpur‚ Malaysia May 2006 kiran@apiit.edu.my Abstract To be successful‚ organizations must look into the needs and wants of their customers
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