BALBIR SINGH (SHC21) 3.1 LIST AS MANY BARRIERS TO COMMUNICATION YOU CAN THINK OF (CONSIDER BARRIERS RELATING TO THE INDIVIDUAL‚ ENVIRONMENT‚ OTHER REASONS) There may be barriers to communication by the client not being able to talk or medication effecting speech or tiredness. The client may be deaf or hard of hearing. The background and culture of the client maybe very different to the caregiver‚ they may speak a different language or jargon and language used may not be suitable for the age of
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1. Understand why communication is important in the work setting. Reasons why people communicate 1.1 Communication is important for several reasons‚ to express their needs‚ feelings‚ emotions‚ pain. To express opinions‚ to build relationships‚ to share ideas and information‚ socialise‚ to ask questions‚ reassuring‚ to share experiences. 1.2 The impact of communication on own work Effective communication is very important in workplace how you communicate with other colleagues‚ people
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ERR QUESTIONS 201 Understand employment responsibilities and rights in health‚ social care or children and young people’s settings 201.1 Know the statutory responsibilities and rights of employees and employers within own area of work Assessment Criteria 1. List the aspects of employment covered by law Minimum wage‚ Hours worked‚ Discrimination‚ Health and safety‚ Holiday entitlements‚ Redundancy and dismissal‚ Training‚ Disciplinary procedures‚ Union rights and consultation‚ among many others
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ERR Booklet Task A – Short Answer Questions Ai - Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this. Direct.gov website Citizens advice Existing company handbook Aii - List three aspects of employment covered by law Work Conditions (safety‚ discrimination‚ accommodation‚ etc.) Wages Hours b)
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ERR QUESTION BOOKLET Task A Ai Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this. 1 – Solicitors for help advice and law 2 – Current handbook 3 – www.legislation.gov.uk for up yo date and current legislation Once you have identified a reliable source of information. Aii a) List three aspects of employment
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To Err Is Human: Building a Safer Health System (Free Executive Summary) http://www.nap.edu/catalog/9728.html Free Executive Summary To Err Is Human: Building a Safer Health System Linda T. Kohn‚ Janet M. Corrigan‚ and Molla S. Donaldson‚ Editors; Committee on Quality of Health Care in America‚ Institute of Medicine ISBN: 0-309-06837-1‚ 312 pages‚ 6 x 9‚ hardback (2000) This free executive summary is provided by the National Academies as part of our mission to educate the world on issues of
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Rights and Responsibilities for Health and Social Care for Health and Introducing the Employment Rights and Responsibilities Workbook for Health and Social Care Welcome to the Health and Social Care Apprentice’s Employment Rights and Responsibilities (ERR) Workbook. This workbook forms part of your Apprenticeship; it covers important aspects of your work‚ and helps you understand your most important rights and responsibilities as a person employed in Health and Social
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the CIty & guIlds essentIal guIde to emPloyment rIghts and resPonsIbIlItIes all of the knowledge and assessment guIdanCe you need to ComPlete or delIver the err ComPonent of your aPPrentICeshIP lesley hIghley The City & Guilds Essential Guide to Employment Rights and Responsibilities 1 About City & Guilds City & Guilds is the UK’s leading provider of vocational qualifications‚ offering over 500 awards across a wide range of industries‚ and progressing from entry level to the highest levels of
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ERR Assignment Task 1  Task 2 Question 1 (1.4) 3 sources of information on the current employment law would be: www.Gov.uk Question 2 (2.1) There are different aspects of the job which are listed on the job description‚ to allow staff to see exactly what kinds of things they’ll be doing within the job‚ to define the role. This means these jobs are required to be done by the worker in the contract of employment. Part of the contract of employment also states the amount of hours which
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To err is human‚ to forgive‚ divine Over this question it still needs to think about. It can be wrong many times. We often think that we are right‚ without hearing and understanding other people. Obstinacy is a good quality only if it is appropriate. Sometimes we say ourselves‚ "if it were possible to bring back the time‚ so probably it would not have been‚ it would be much better." Unfortunately‚ this can only dream of. After all‚ we live in a real world. Only some time later we realize our mistakes
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