managers need emotional intelligence to manage successfully in the workplace? Why or Why not? (1000 words) In the last two decades research has been conducted regarding the significant connection between emotional intelligence‚ also known as Emotional –intelligence quotient (EQ)‚ and its effective implementation with managerial skills in the workplace. In the Managed Heart: Commercialization of Human Feeling‚ Arlie Hochschild pointed out the difference between physical and emotional labor‚ and
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ECONOMICS AND MANAGEMENT Course Paper: Emotional Intelligence and Nonverbal Communication Done by: Nazar Diachun Supervised by: N.V. Batryn Ternopil – 2011 TABLE OF CONTENTS Introduction ...................................................................................................................................................3 PART 1. WHAT IS EMOTIONAL INTELLIGENCE.............................................................
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Emotional intelligence and its implications when applied to organisations have been reported in the literature since the early 1990s. The strong correlation between emotional intelligence and managerial skills has instigated speculation as to whether managers must possess proficient emotional intelligence‚ namely‚ interpersonal and intrapersonal skills in the areas of self-awareness‚ self-regulation‚ self-motivation‚ empathy and social awareness (Rahim et al. 2002)‚ in order to manage successfully
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Emotions Emotional Intelligence in the Workplace Huda Abdalla Ibrahim 200901530 PSY 212 - 501 Zayed University Mercedes Sheen December 13‚ 2012 Fall Semester 2012 Word count: 1‚553 Table of Contents 1.0 Introduction ................................................................................................................ 3 2.0 Research Methodology …………………………………………………………… 8 3.0 Results ………………..…………………………………………………………… 9 4.0 Conclusion ………………………………………………………………………
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In the article “Don’t believe the hype about emotional intelligence” (2014)‚ Steve Tobak claims that emotional intelligence is not always a positive aspect because of how it sometimes can be used to manipulate behavior. Steve Tobak being a cofounder and managing partner of Invisor Consulting‚ and a Silicon Valley-based management consulting firm that advises executives and business leaders‚ does not qualify him to write about emotional intelligence. He tends to be more believable since he was
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Emotional Intelligence in Business Communication Understanding the emotions involved during communication and how to use them effectively in business can be a very difficult task‚ one we face every day. The words we use can and do have a measurable effect on the persons with whom we communicate. Effective communication requires an emotional as well as social intelligence; we need to understand the emotional and social state of the people we speak to in order to maintain relationships.
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published his best seller Emotional Intelligence (1995)‚ that the subject became polemical. In order to described emotional intelligence‚ we can start by using the definition of each independent word to later interpret it like a complex one and relate it to the health care field and specially to nursing. Emotions are commonly defined as “a natural instinctive state of mind deriving from one’s circumstances‚ mood‚ or relationships with others.”(google definition); while intelligence is defined as “the
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Emotional Intelligence (EI) is the ability to manage emotional cues and understand the emotional states of others (Lamberton & Minor‚ 2014). EI also incorporates the capability to accurately recognize and thoughtfully control emotions in order to promote intellectual growth. Enhancing your knowledge in EI will help promote human relations in business settings and improve interaction with co-workers. The discussion below will include a knowledge of EI improving human relations in business situations
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ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION Mosesbruce Desai I Global University Professor Dr.Deliz Organizational Behavior and Management ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION ABSTRACT Recently organization is focusing to make more profit. And organizations know the key to
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new concept of EQ (Emotional Quotient). The importance that EQ now hold is more than what IQ held a few years back. In the past the use of IQ was enough to measure the capabilities of a manger or a leader. However‚ as the dynamics of the work place have changed and since the contemporary manager and leader needs to be more emotionally involved with his subordinates and colleagues the need for EQ as a measure for assessing manager’s skills and capabilities has gained high importance. This paper will
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