"Factors influencing customer satisfaction in the telecommunication industry" Essays and Research Papers

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    Factors influencing successful brand extensions Dr Leif E. Hem Associate Professor Norwegian School of Economics and Business Administration Breiviksveien 40 N-5045‚ Bergen Norway Tel No. Int. Code + 47 55 95 96 85 Fax No. Int. Code + 47 55 95 98 74 email: leif.hem@snf.no Leslie de Chernatony* Professor of Brand Marketing Birmingham University Business School The University of Birmingham Winterbourne 58 Edgbaston Park Road Edgbaston Birmingham B15 2RT England Tel No. Int. Code + 44 121 414 2299

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    FACTORS INFLUENCING PAKISTANI STUDENTS’ DECISION TO PURSUE POST GRADUATE STUDIES AT FOREIGN UNIVERSITIES By Mariam Jabeen A Research Paper submitted to the Faculty of the Lahore School of Economics in Partial Fulfilment of the Requirements for a Bachelors Degree Program in Finance & Marketing Lahore School of Economics 2012 FACTORS INFLUENCING PAKISTANI STUDENTS’ DECISION TO PURSUE POST GRADUATE STUDIES AT FOREIGN UNIVERSITIES ABSTRACT This paper explores the decision

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    International Journal of Academic Research in Business and Social Sciences July 2012‚ Vol. 2‚ No. 7 ISSN: 2222-6990 Factors Influencing Strategic Decision-Making Processes Mahmood Nooraie Ph. D. In Management ‚ Islamic Azad University‚ Abhar Branch‚ Iran Email: (mnoor20@yahoo.com) Abstract Decision-making is one of the most important functions of managers in any kind of organization. Among different manager ’s decisions strategic decision-making is a complex process that must be understood

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    Background Customer satisfaction‚ a business term‚ is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard. In a competitive market place where businesses compete for customerscustomer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. Customer satisfaction is an ambiguous

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    INTRODUCTION Customers are becoming ever more demanding‚ and in most markets they have more options to choose from than ever before. . A customer is a person who becomes accustomed to buying from you. Without a strong track record of contact and repeat purchase‚ this person is NOT your customer; he is a buyer. A true customer is grown over time. The satisfaction a customer gets from the consumption of an organization’s product or service pre-empts his or her subsequent decisions on the same products

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    BISCUIT A biscuit (pron.: /ˈbɪskɨt/) is a baked‚ commonly flour-based food product. The term is applied to two distinctly different products in North America and the Commonwealth Nations and Europe. * In the United States and Canada‚ it is a small‚ soft‚ leavened bread‚ somewhat similar to a scone‚ though generally softer and fluffier. Although yeast may be used as a leavening agent‚ it is often replaced or supplemented with baking powder or baking soda. A Southern regional variation on the

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    relax for the same time. Measuring and managing customer satisfaction is important for the survival‚ development and success of the tourism business (Sirakay‚ 2003). Customer’s satisfaction is the main concern for every resort and hotel in order to keep the customers loyal to the resort and make them permanent visitors. It is believed that higher level of customer satisfaction may result in higher levels of repurchase. When measuring customer satisfaction‚ the basic premise is that consumers reflect

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    Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes

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    Honda. Throughout the research and analysis‚ we are able to classifythe consumer relationship between the dependent variable that is purchase objective and independent variables that consist of the product quality‚ service quality‚ price‚ and customer satisfaction and purchase intention. Beside that‚ the report will discuss sampling target and size‚ population range and the methodology that will be used and discuss in the research project. Not only that‚ at the end of the project we will provide a

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    Factors influencing the learning of a second/foreign language Some students learn a new language quickly and easily than others. This simple fact reflects the hard work and persistence of the learner. However there are other crucial factors influencing the success that are totally beyond the control of the learner. These factors can be categorized as: 1. Age: second language acquisition is influenced by the age of the learner. Many studies have found that adolescents learn more rapidly than

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