TOURISM PUBLIC SECTOR The responsibility of government in developing‚ organizing‚ promoting its tourism industry is of primary importance in the Philippines. Presidential Decree No.189 (May 11‚ 1973) - Department of Tourism created by virtue. It is primary policy making‚ planning‚ programming‚ coordinating and administrative entity of executive branch in the development of the tourism industry‚ both domestic and international. DOT Major Functions: 1. Supervise the activities of the government
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passenger. Adjoining Rooms (HRM) Two or more contiguous rooms. Air Ticket (Transport) “Passenger Ticket and Baggage Check”. A document comprising all flight and other coupons‚ issued by or in behalf of an air carrier‚ which evidences the contract between the passenger and the carrier‚ for the carriage of the passenger and his baggage over a certain route. Airline (Transport) A commercial company providing scheduled air transportation and made up of its equipment‚ personnel and array of facilities
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Destination and Sector Report - Spain | An insight into Spain as a tourism destination: Will it be one of the most sought after destinations in the near future? – An analysis and feasibility study | | Raaghav Murugappan | Due Date - 18/11/2012 | ID Number – 000001185 Course – Hospitality and Tourism Business Course Code – BUSS101 Lecturer – Mr. Christopher Simon Dutt | Table of Contents Executive Summary ii 1. History of Hospitality and Tourism Sectors in Spain iii 2
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5 1.1 Definition of hospitality industry and its workforce 5 1.2 Definition of employment turnover‚ reasons and solutions 7 1.3 Employment turnover in hospitality industry 9 1.4 Hanoi’s hospitality and its employment turnover status 10 Chapter 2: Findings from interviews- a case study of 1911 13 2.1 Status of high staff turnover in Hanoi’s hospitality industry 13 2.2 The reasons of high turnover 15 2.3 The solutions to solve the problem of high turnover in Hospitality in Hanoi 18 Conclusion
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Capital Expenditures in the Hospitality Industry Abstract Hotels of any size are costly investments to begin with. The costs involved in maintaining the property to the necessary levels to keep attracting customers can at times be very high. Capital expenditures projects in the hospitality industry are primarily focused on the achievement of customer safety and comfort in a clean‚ friendly‚ and healthy environment. This paper will describe what capital expenditures are‚ what is involved in setting
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Public Relations in the Hospitality Industry Public elations practices and principles Imani Laport Imani Laport Public Relations Practices and Principles Midterm Reaserch paper Public Relations in the Hospitality Industry Public relations and the hospitality industry go hand and hand. Without the help of public relations the hospitality industry would not be successful. Public relations practioners have struggled over the years to find a sound definition for their work. It’s taken
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Classification of tourism: Winter tourism: Definition : holidays in ski resorts and snow – related activities Famous winter holiday spots in India: - Shimla : a wonderful winter holiday resort - Manali - Jammu and Kashmir (Gulmarg ‚ Pahalgam) - Sikkim - Tawang (Arunachal Pradesh) -Major ski resorts are located mostly in the various European countries (e.g. Andorra‚ Austria‚ Bulgaria‚ Bosnia-Herzegovina‚ Czech Republic‚ France‚ Germany‚ Iceland‚ Italy‚ Norway‚ Poland‚ Serbia‚ Sweden
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1.0 TITLE OF THE STUDY Customer Satisfaction in the Tourism and Hospitality Industry: Analysis on service quality and service failure 2.0 BACKGROUND OF THE STUDY / INTRODUCTION Customer satisfaction plays a crucial role for success and survival in today’s competitive market. Customer satisfaction is considered a prerequisite for customer retention and loyalty‚ and obviously helps in realizing economic goals like profitability‚ market share‚ return on investment‚ etc. (Scheuing‚ 1995; Reichheld‚
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Current skill gaps in the Hospitality Industry The main objectives of the assignment is directed towards determining impact of skill gaps on the UK hospitality industry and on the services provided by the entire industry. To be able to address this objective‚ the researcher would recognize the present recruitment strategies of the hotel‚ as literature shows that hospitality industry is having a lot of problems in their internal and external recruitment strategies. Also‚ the assignment shall discuss
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The world and business activities are gradually becoming more globalized as many firms extend their operations into overseas markets. With the advent of globalization‚ there are more influences than ever on the hospitality industry. Put simply‚ this means that people share their cultures with others. International hotel chains have been growing and because of this‚ the number of people engaged in foreign business markets has increased. An overseas assignment is an increasingly common career experience
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