QUALIFICATION HANDBOOK Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (3978-51/52/53/54/55/56) December 2011 Version 2.1 (July 2011) Qualification at a glance Subject area City & Guilds number Age group approved Entry requirements Assessment Fast track Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) 3978 19+ There are no entry requirements Portfolio of Evidence‚ Practical
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CQC report (2012) outlined that in order to safeguard the health‚ safety and welfare of service users‚ there must at all times be sufficient staff levels for the purposes of carrying out regulated activities. Backing this up is research findings from Royal College of Nursing (2012) which summarized that staffing levels impact patient’s outcomes and experiences. Regulation 20 (1) (a) of The Residential Care Homes Regulations (2005) explains the registered person shall ensure that at all times suitably
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Projects RPL Simulation Case studies Assessor: Location: Candidate: Reg No: Witness: |Date evidence gathered: |Unit |AC | |Task A | | | |
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Staff changes - Staff are a key resource needed for making person-centred planning possible both in terms of the staffing levels and the skill base of a staff team. Service Users get used to regular staff members and if they have to change half way through their care‚ then that can affect their improvement and can be very upsetting for the Service User. I work in mental health and if my clients have to change their support worker then they clamp up because they feel they have to relive their life
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ASSESSOR: BRIAN DATE: UNIT 1 : Review the range of groups and individuals whose communication needs must be addressesd in own job role. 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role. In my job role the various range and groups of individuals that I regularly communicate with include: A. External – Families of service users; Local Council staff (Benefits‚ Housing etc); Neighbours in the community; Health professionals (Consultants
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Reflective account’s for health and social care level 3 Health and Social care (adults). Health and safety. On this training course I have learnt about the health and safety risks of my work place. (Health and safety manager) taught me the difference between a hazard and a risk also the steps 1-5 on how to identify both then handle them. I learnt how to identify whether it’s a high or low risk and the actions that are required. In this training I got taught and showed how to appropriately use
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a team within a health and social care setting Outcome 1 Understand the features of effective team performance within health and social care setting. 1.1 Explain the features of effective team performance I work closely with my team ensuring that all staff are treated with respect and encouraging them to develop their own skills and knowledge whilst sharing their experiences with colleagues. I believe that I lead by example and that this sets a standard of positive leadership resulting in the
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loneliness‚ or lack of social support‚ because he is alone‚ he doesn’t have any support from eachother‚ or nobody is interested to help him b) what action to take if a service confides in you that they are being abused If a service user confides in me that he is being abused I need to take a case seriously. I can’t ignore a Resident‚ no matter what but it also is very important to gather more information before seriouse measurments will be taken. First of all I need to take care of patient he need
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Level 3 Diploma in Health and Social Care (Adults) for England (QCF) All Mandatory Units Knowledge and Performance Criteria Unit 1: Promote Communication in Health‚ Social Care or Children’s and Young People’s Settings Unit code: SHC 31 1.1 Identify the different reasons people communicate 1.2 Explain how communication affects relationships in the work setting 2.1 Demonstrate how to establish the communication and language needs‚ wishes and preferences of individuals 2.2 Describe the
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Unit 2 1.1 identify the different reasons people communicate. In order to express emotions i.e‚ fear‚ anger‚ pain‚ joy or love. 1.2 Explain how communication affects relationships in the work setting. In your job you need to communicate with people all the time. First and foremost is the person you are supporting‚ but there are also their family and friends to who are likely to be involved in the support plan. You would also have to communicate with colleagues and with other
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