MANAGING RECRUITMENT UNDERSTAND HUMAN RESOURCE PLANNING IN AN ORGANISATION “If you fail to plan‚ you plan to fail”…..Winston Churchill The Chartered Institute of Personnel and Development” have defined human resource planning as… “a core process of human resource management that is shaped by the organisational strategy and ensures the right number of people with the right skills‚ in the right place at the right time to deliver short and long term organisational objectives ….without a workforce
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acquires significance in the sustained business growth . The quality of the service rendered by bank has a significant bearing on the psyche of the customer. The relationship between a bank and its customer is not a one time‚ transitory relationship ‚ but a relatively permanent and enduring one . “ Customer is the most important visitors in our premises. He is not dependent on us. we are dependent on him. He is not an interruption in our work. He is he is the
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Microsoft Sells and makes a variety
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Assignment 1.2: Course Project—Target Company Profile and Its Approach to Marketing Assignment 2.2: Course Project—Marketing Environment Analysis Assignment 3.2: Course Project— Market Segmentation Assignment 4.2: Course Project— Customer Behavior Analysis Assignment 5.2: Course Project—Product Strategy Assignment 6.2: Course Project—Pricing Strategy Assignment 7.2: Course Project—Distribution Strategy Conclusion
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Managing Conflict What is conflict? Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes‚ beliefs‚ values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available. Causes of conflict. 1. Lack of communication. There is a lack of communications. Failure to share ideas and feelings (between wife and husband
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profit and their loyal customers were always remained. Bayambang is one of the town with the largest number of barangays in Pangasinan‚ a largest place to establish a business. Business opportunity is increasing like mini grocery market‚ malls‚ fast food chains‚ banks‚ water refilling station and other small and big enterprises. This business establishment where very profitable and have impact to the customers especially here‚ is the groceries stores because customer or people can get or buy
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4DEP (HR) ACTIVITY 1 The Human Resources Profession Map (HRPM) consists of 2 core professional areas‚ 8 professional areas and 4 professional competence bands. Core Areas: Insights‚ Strategy and Solutions & Leading HR Insights‚ strategy and solutions are focussed on development within an HR organisation‚ such as to foresee any problems that may arise and to put solutions in place. The HRPM has been designed to assist all HR professionals in any business however large or small. Leading
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of time. Such systems do come with a price‚ however‚ and that price is the time you must spend first learning and then maintaining the system. Generally speaking‚ the more complex the system‚ the more costly it is to use. The more time you spend managing your system‚ the less time you’ll spend reaping the rewards of increased productivity. It’s tempting to say that excellent time management is a result of having a great time management system. But I have not found this to be the case. I think the
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CONSEQUENCES OF CUSTOMER SATISFACTION AND DISSATISFACTION The consequences of not satisfying customers can be severe. According toHoyer and MacInnis‚ dissatisfied consumers can decide to: -• discontinue purchasing the good or service‚• complain to the company or to a third-party and perhaps return the item‚ or • engage in negative word-of-mouth communication.Customer satisfaction is important because‚ according to La Barbera andMazursky‚ “satisfaction influences repurchase intentions whereasdissatisfaction
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Managing stress is a lifestyle. It is something that everyone will endure each day at some point whether they plan for it or not. People need to recognize the stressors‚ which is the potential to cause a stress reaction that are in their lives‚ and learn how to control it; so that it won’t cause a problem for them. Stress is not always a bad thing. There is good stress called ‘eustess’‚ and bad stress called ‘distress’. Stress is a normal physical response to events that make you feel threatened
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