under the Branch Account Manager (BSSM)‚ Mr. Goni. There I was constantly in touch with the bank’s customers where I got a chance to observe the customers’ behaviors and listen to all their complaints. I also got the opportunity to interview them at that point. This point was beneficial for me as I could directly observe the manager-customer dynamics and how the service quality varied with each new customer. Shahjalal Islami Bank Limited was established as a public limited company on 1st day of April
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for the business‚ so that the debt payment can be speedy and her job gets more interesting. She also deals with multiple external and internal challenges‚ such as‚ boosting employee morale‚ revamping the underperforming F&B section‚ and growing the customer base. Analysis: External Analysis Porter ’s five forces analysis*: 1) Competitive rivalry within the industry* The rivalry within this industry is very low due to WBL ’s strategic location and the loyalty of its patrons. The setup does face
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Deliver‚ monitor and evaluate customer service to internal customers - Knowledge Questions 1. Understand the meaning of internal customer 1.1 Describe what is meant by internal customer Internal customers are people within your own organisation such as employers or colleagues who you provide a service for‚ e.g. 2. Know the types of products and services relevant to internal customers 2.1 Describe the products and services offered by own organisation to internal customers 3. Understand how
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manager on the night shift‚ I am concerned about the ineffectiveness of the staff due to the need for additional staffing. We currently have a total of 10 staff on the night shift‚ when in reality‚ we need about twice as many. In order to ensure great customer satisfaction and superior effectiveness at our workplace‚ I believe it is crucial that we address this issue and follow through with a solution‚ immediately. It is very difficult for staff to perform their duties to the best of their abilities
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How far do you agree with the view that ‘Feminine Gospels is nothing but “Feminist Propaganda??? ” ’ In answer refer to 2 poems in detail. Talk about Title‚ The Virgins Memo‚ The woman who shopped Feminism has been around since the 1910 with intention and purpose. Since then the movement gained momentum and created a 2nd and 3rd movement which have gained recognition in history and still today there are real feminists who kept true to the original feminist movement. However since then have attracted
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A STUDY ON CUSTOMER PREFERENCE TOWARDS BAJAJ TWO WHEELERS WITH SPECIAL REFERENCE TO KOLLAM A project report Submitted to Amrita Vishwa Vidyapeetham in partial fulfilment of the award of the degree of Bachelor of Business Management Submitted by VISHNU PRASAD AM.AR.U3BBM10144 Under the guidance of Project Mentor: External Guide: Mr Vinod Kallada
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Shambhavi Ray Crisis Memo‚ September 7‚ 2014 MEMORANDUM To: Mr. Greg Creed‚ CEO of Taco Bell From: Shambhavi Ray‚ Carey Consulting Date: September 15‚ 2000 Subject: News Release by Friends of the Earth Statement of Purpose To minimize brand damage due to the Friends of the Earth news release‚ our team believes that the recommendations listed in the following memorandum must be followed at the earliest. Background A special interest group called Friends of the Earth will be initiating
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rbyadav1988@gmail.com Abstract This study focuses on the Consumer Perception of Retail outlets: A comparative study of Big bazaar and More mega store. With the help of consumer perception of retail outlets increase their sale and provide total customer satisfaction. These Retail Outlets increase the India as well as in all over the world The term consumer perception refers to the perception that consumers display in searching for purchasing‚ using‚ evaluating and disposing of products and services
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To: District Supervisor From: Project Team Group C CC: Group C Project Team Date: 1/15/2012 Re: Target Group Recommendation Good morning and warm greetings. I am emailing you this memo on behalf of Group C and to inform you on our collective decision on whom the chosen company should be as it relates to the solicitation of our services for this upcoming quarter. We have collectively chosen the Intel Corporation. Group C believes that this company would be a perfect target group to offer our
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Memo Date: December 1‚ 2012 To: All BUSAD 106 Students From: Instructor Subject: Reminder of Individual Report As I mentioned in last memo‚ each student is required to submit a businessresearch paper. This memo is reminding you that your individual report is due by one week ahead from this week. As you all know the main topic‚ you should be able to consider to some important steps as you need to complete your individual report. Some of these steps are listed below: Important Considerations
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