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    Chapter One ~ Operations and Productivity • POLCA (plan‚ organize‚ lead‚ control‚ achieve) • Suppliers → Inputs → Process → Outputs → Consumers (SIPOC) • 3 functions to create goods and service: o Marketing o Production/operations o Finance/accounting • Why Study OM? o Learn how people organize themselves for productive enterprise o Learn how goods/services are produced o Understand what operations managers do o OM is a costly part of an organization • Productivity= Units produced or

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    Introduction: Operation Management: Operations Management activities are at the core of all business organizations. Main Tenets of Operation Management: * Facility Management * Capacity Planning * Forecasting * Quality Management * Inventory Management * Resource Management Sodexho Dinning Services: Sodexho‚ Inc. is the leading provider of integrated food and facilities management services in the U.S.‚ Canada‚ and Mexico‚ serving 10 million customers in 6‚000 locations

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    1101IBA – Management Concepts Literature Review and Report Richard Branson‚ Virgin Group Succession Planning 1‚650 words Table of Contents 1.0 Introduction 3 2.0 Problem Identification 3 3.0 Critical Analysis 5 3.1 Goal Establishment 5 3.2 Relay Succession Planning 6 4.0 Recommendations 8 5.0 Conclusion 9 6.0 Reference List 10 1.0 – Introduction Assuring effective succession is considered

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    When marketing‚ engineering‚ and operations simultaneously develop a process (cross -functional integration)‚ this approach is known as __________ ________________. A) sequential process B) traditional approach C) concurrent engineering D) both A and B E) none of the above Feedback: C is the correct answer. Unlike the traditional serial or sequential approach‚ concurrent engineering uses cross-functional integration for concurrent development of a product

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    Operations management 1. One of the improvement initiatives that helped to win the Sunderland plant a new model was a four-year programme. It started eight years before the new model was due to start production. Why do you think it takes eight years for initiatives like this to come to fruition? Definition Operations management focuses on carefully managing the processes to produce and distribute products and services to its users. A great deal of focus is on efficiency and effectiveness of

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    OPERATION MANAGEMENT Operation management is concerned with the bunch of activities that design and produces goods or services by the input-transformation-output process. (Slack 2001) Operation management can also be defined as the process of transforming different resources or inputs (labour‚ capital‚ machinery‚ land and buildings‚ materials and information) that are used in the operational activities of an organisation to the output (value added product and services)for the customers in a controlled

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    his operation so that it drives the long-term strategy of the hotel 4.0 How five performance objectives might have internal benefits? 6 4.1 Quality 6 4.11 Quality increases dependability 6 4.12 Quality reduces cost 6 4.2 Speed 7 4.3 Dependability 7 4.31Dependability saves money 8 4.4 Flexibility 8 4.41 Flexibility saves resources 8 4.42 Flexibility increase speed of response 9 5.0 Conclusion 9 6.0 References 10 1.0Executive Summary There are four operation objectives

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    order to increase customer satisfaction. D) Aggregate planning is a tactical action‚ but short-term scheduling is strategic because of its immense impact on costs. E) Short-term scheduling matches capacity to demand during the short term‚ three to eighteen months into the future. 2. The three components that can lead to competitive advantage through effective scheduling are: A) aggregate planning‚ intermediate scheduling‚ and medium-term planning. B) forward scheduling‚ real-time scheduling‚ and

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    Ans : Recent trends in Operations Management:- 1. CAD/CAM- CAD/CAM stands for Computer-aided design and Computer-aided manufacturing. It is used in product development to enable manufacturers to design and build their products using computers. The technology that has been developing since the first interactive graphics was developed at MIT in early 1970s. CAD uses computer graphics and software to enable engineers to do most of design activities needed to complete engineering design that include

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    2 Operations Strategy in a Global Environment PowerPoint presentation to accompany Heizer and Render Operations Management‚ 10e Principles of Operations Management‚ 8e PowerPoint slides by Jeff Heyl © 2011 Pearson Education‚ Inc. publishing as Prentice Hall 2-1 Developing Missions and Strategies Mission statements tell an organization where it is going The Strategy tells the organization how to get there © 2011 Pearson Education‚ Inc. publishing as Prentice Hall 2-2

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