relation between employee job satisfaction and employee performance is very important research topic because it is determine the employee’s feeling and progress and it is also very important subject for the any kind of the organization. The commonly held opinion is that “A satisfied worker is a productive worker”. A satisfied work force will create a pleasant atmosphere within the organization to perform well. Hence job satisfaction and employee performance has becomes major topics for research studies.
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PROJECT REPORT ON CUSTOMER SATISFACTION (BUSINESS RESEARCH METHODS) APRIL: - 2013 SESSION: - 2012 - 2013 Submitted To: Submitted By: Ms. Sugand Ankit Gupta Assistant Professor MBA II Department of Management Studies 28401 ABSTRACT MY project report gives brief study‚ on what are Customer Satisfaction and the techniques of achieving Customer Satisfaction. It focuses on customer’s perceptions. Many firms are interested
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conducting a validation study which involves conducting a job analysis‚ specify job performance criteria‚ choose predictors‚ validate the predictors and cross validate. “Three factors determine the extent to which scientific selection will result in hiring better performance employer”‚ such as Baserate‚ selection ratio and validity. (Spector‚ 2012‚ p. 154). The Baserate can be defined as the percentage of people applying who will be successful on job‚ selection ration is the number of people a company
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INTRODUCTION ‘Employee turnover is a ratio comparison of the number of employees a company must replace in a given time period to the average number of total employees.” In the recent years Operation department of Caulfield Racecourse experienced problems associated with high turnover‚ which is a pervasive and serious issue resulting in high direct expenditure as well as intangible costs‚ low performance level and job dissatisfaction. Operation department is looking after large numbers of employees:
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a high employee turnover rate in the budget hotel industry. In the year of 2009‚ the average employee turnover rate in budget hotels even increased to 34.5%. So these budget hotels with high employee turnover are having an even more difficult time filling their open positions with qualified candidates who will not just leave or be fired in the future. As a result‚ they should not simply find out ways to improve their management‚ but also find out the factors contribute to it. In this paper‚ I will
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EMPLOYEE ATTRITION ‘An Analysis of Factors Influencing Attrition in the growing Economies’ INTRODUCTION In the recent decades the Indian industry has changed its outlook. The employment scene has changed its appearance. The factors like skill sets‚ job satisfaction drive the employment and not just the money. The employer hence faces the heat of continuous employee turnover. Continuous efforts are made by organisations to control the employee turnover rate as it directly affects the performance
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stakeholders of the Travel and Tour industry. Many thanks go out to the websites and printed materials that helped us in gaining much needed information to be able to come up with this comprehensive research and business commencement ready study. We urge to those who would benchmark on this research to please respect the work that went into it and feel free to gather up as much information as you can get out of this comprehensive and effective business plan. - John Walter Boisvert
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STUDENTS’ ASSESSMENT ON THE EFFCTIVENESS OF CLASS ADVISORS AT THE PARENTS FOR EDUCATION FOUNDATION (PAREF) SPRINGDALE SCHOOL FOR BOYS ________________________________________________ A Research Paper Presented to the Faculty of PAREF Springdale School Cebu City‚ Philippines _________________________________________________ In Partial Fulfillment of the Requirements for English ________________________________________________ by JEREMY PATRICK K. LIM March 2012
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CHAPTER-I INTRODUCTION 1.1 DEFINITION‚ MEANING‚ AND CONCEPT DEFINITION: Employee Retention involves taking measures to encourage employees to remain in the organization for the maximum period of time. Employee retention is a systematic effort by employers to create & foster an environment that encourages current employees to remain employed by having policies &practices in place that address their diverse needs. Retention is the process for members or volunteers remain active with
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are critical to ensuring that the employee not only has the necessary qualifications for the job‚ but also would be a good cultural fit for the organization. Such effective hiring practices are critical to reducing employee turnover and creating a well-functioning and collaborative organization. Of course‚ interviews constitute perhaps the most foundational means through which candidates can be vetted to ensure effective hiring takes place. The present research examines positive and negative elements
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