and explain the various Micro and Macro Environmental influences which exist‚ with examples relevant to the Hospitality and Industry and suggest what tools a Hospitality and Tourism organization might use to assess its marketing environment. La Mon Hotel & Country Club has been chosen as the study base. In order to create the foundation on which to build SMART objectives and create effective recommendations for strategical planning‚ following analysis have been developed: -PEST -SWOT -PORTER`S
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C.of. F/B.2 Organizational Structure of a Hotel. General manager Resident Manager or Executive Asst. Manager Chief Accountant/Personal Manager H.R.M./F&B Manager/Chief Ingineer A.Front Office Manager/B.Executive House keeper/C. Restaurant Manager/D. Exe.Chef A.Front Office Manager Head Hall Porter Asst Head Hall Porter Door man
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ORGANIZATIONAL CULTURE AND THE DEVELOPMENT OF ORGANIZATIONAL CULTURE 1. INTRODUCTION One of the significant elements while discussing about organization development is to discuss its own existing culture as the culture itself is part of organization behavior that gives significant role in shaping organizational sustainability. Above all there is a need to recognize the right culture for any organization to achieve excellence. Peters and Waterman (1982) clearly described organizational
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P T E R Organizational Culture Learning Objectives After reading this chapter‚ you should be able to: • Describe the elements of organizational culture. • Discuss the importance of organizational subcultures. • List four categories of artifacts through which corporate culture is communicated. • Identify three functions of organizational culture. • Discuss the conditions under which cultural strength improves corporate performance. • Discuss the effect of organizational culture on business
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page 2 Accor Favorite Guest Business page 7 la carte ibis page 14 A|Club Favorite Guest page 19 SMITH 5678 1 JOHN 1 1234 123456 SMITH JOHN 1 ANY COMP 1 12345678 123456 1 11/201 SMITH 5678 1 JOHN 1 1234 123456 SMITH JOHN 5678 1 1 1234 123456 General terms and conditions 1. PROGRAM DESCRIPTION The Le Club Accorhotels loyalty program (“Program”) offered by PROFID SAS (“Administrator”)‚ the company that handles customer loyalty for hotels in the Accor Group‚ was created to enable Le Club
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ORGANIZATIONAL CULTURE Culture consists of beliefs and behavior. It is cultivated behavior in the sense that it is learnt from the other members of the society. According to Henry Mintzberg‚ an internationally renowned author on Business and Management‚ “culture is the soul of the organization – the beliefs and values‚ and how they are manifested. I think of the structure as the skeleton‚ and as the flesh and blood. And culture is the soul that holds the thing together and gives it life force
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ORGANIZATIONAL CULTURE – HOFSTEDE MODEL AND SCHEIN MODEL This essay/assignment is a solution paper on Organizational Culture. It reviews the Hofstede Model and Schein Model as well as tries to understand the the dynamics which influences the occupational cultures. This is a sample paper. The definition of culture remains quite ambiguous with researchers assessing it utilising different methodologies. The common understanding of culture is a way of doing things‚ or the norm by which a society organizes
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Organizational culture influences many aspects of workplace life. A workplace with strong beliefs‚ values‚ behaviors‚ ideas and expectations define an organization. Well-communicated beliefs‚ values‚ ideas and expectations influence employee’s behavior and determine how employees communicate with others throughout the organization‚ thus defining the organization’s culture. Over the years‚ the topic of organizational culture has been studied in many disciplines from anthropology to sociology. A prominent
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Corporate culture. Let’s start with the definition of culture and corporate culture. 2. slide Organizational Culture Culture is the characteristics of a particular group of people and the symbolic structures that give such activities significance and importance. Corporate culture: The customs‚ rituals‚ and values shared by the members of an organization (company‚ workplace) that have to be accepted by new members. 3. slide The importance of Corporate Culture Overall „ feel”: Culture determines
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A Definition of Organizational Culture Organizational culture refers to a system of shared meaning held by members that distinguishes the organization from other organizations. Seven primary characteristics seem to capture the essence of an organization’s culture 1. Innovation and risk taking The degree to which employees are encouraged to be innovative and take risks. 2. Attention to detail The degree to which employees are expected to exhibit precision‚ analysis and attention to detail.
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