Third Year Engineering (Semester V & VI) (Revised) Course for Academic Year 2009-10‚ Electronics and Telecommunication Engineering‚ TE‚ Semester VI No. of Periods per week (60 minutes each) Sr. No Theoy Termwork 2. 3. 4. 5. 6. Subjects Lect ure Practical Microprocessors & MicrocontrollersII Antenna & Wave Propagation Industrial Economic & Telecom regulation Digital Communication TV & Video Elective 4 2 - 3 100 4 2 - 3 2
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Operations Management in INSURANCE SECTOR Q. How to measure operational efficiency in service industry? Ans-Insurance companies use KPI indicators to measure operational efficiency and ensure optimum standards. The secret to success for an insurance company is providing the right product‚ having the right people selling and managing risks associated with it. Insurance organizations use and act on metrics to avoid unnecessary risks. Following are the Key Performance Indicators (KPI) that insurance
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OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes
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OPERATION MANAGEMENT Operation management is concerned with the bunch of activities that design and produces goods or services by the input-transformation-output process. (Slack 2001) Operation management can also be defined as the process of transforming different resources or inputs (labour‚ capital‚ machinery‚ land and buildings‚ materials and information) that are used in the operational activities of an organisation to the output (value added product and services)for the customers in a controlled
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2013 CAS Online Course 1 Risk Management and Insurance Operations Risk Management and Insurance Operations is called Online Course 1 by the CAS and CA1 by The Institutes. (Prometric lists this course as CAS1 on its Web site under The Institutes.) Online Course 1/CA1 prepares CAS candidates for a two-hour‚ seventy-five-point multiple-choice examination. The online course and exam were developed collaboratively with The Institutes. The online course is available through the CAS Online Courses
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is basically a services output organisation and Bakers Pride Limited which is a product output organisation in the following areas: 1. The process of transformation of inputs to outputs 2. Process and capacity design. 3. Supply chain management. 4. Scheduling. 2.1. The process of transformation of inputs to outputs The creation of goods or services involves transforming or converting inputs into outputs. (William J. Stevenson 8th Ed.: 4). 2.1.1 Inputs The inputs for the two
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mainly applies to an organization‚ particularly large organizations that have become inefficient over time that finds it difficult to be competitive using the archaic systems of governance‚ organizational processes and procedures. For organizational operations‚ Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical‚ contemporary measures of performance such as- cost‚ quality‚ service and speed. The concept is not about slight
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Rooms Division Operations Management Table of Contents Executive Summary This case study explores the importance of Room Division service in hospitality industry. The task 1 discusses the different services provided by the rooms division in different circumstances. The impact of different operational issues in managing the front of house area is evaluated in the second task. The third task discusses the different features that
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routines that maintain organization and orderliness are essential to a smooth and efficient flow of activities. The lean method encourages workers to improve their working conditions and helps them to learn to reduce waste‚ unplanned downtime‚ and in-process inventory. Seiri整理 (Sort) The first S‚ focuses on eliminating unnecessary items from the workplace that are not needed for current production operations. It involves: "Red tagging"- effective visual method to identify these unneeded items. Red
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1 Chapter Introduction to Operations Management True/False 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. Answer: False Page: 4 Difficulty: Easy 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. Answer: True Page: 4 Difficulty: Easy 3. Companies are either producing goods or delivering services. This means that
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